IGNITE – Management Development Program (Rooms) - Amanpulo

Job description

Location Overview Join our team in Amanpulo. Blissfully marooned in the Cuyo Archipelago of northern Palawan in the Philippines, Amanpulo lies on Pamalican Island, a private island fringed with white sand beaches and pristine reefs. Offering a back to nature experience in supreme comfort and privacy, this tropical paradise is lapped by calm clear seas ideal for water sports, while sandy tracks lead to deserted coves and jungle-clad lookouts. IGNITE – Management Development Program (Rooms) - Amanpulo Role Our 18-month custom and immersive Management Trainee program, starting 15 March 2027 is designed to cultivate the future leaders of Aman Group. The journey begins with a one-month immersion across key business functions, including Operations, Finance, Human Resources, and Sales, followed by a specialized placement where you will progressively take on greater responsibilities, lead exciting projects, and strengthen your business acumen. We are seeking highly motivated, service-oriented, and enthusiastic individuals who share our passion for luxury hospitality and aspire to make a meaningful impact on guest experiences and the communities in which we operate. Join us and be part of Aman’s exciting journey. Responsibilities Participate in daily Rooms Division operations, gaining hands-on experience in Front Office, Housekeeping, and Guest Services. Support the delivery of personalized, seamless, and exceptional guest experiences in line with Aman’s luxury service standards. Assist in coordinating room assignments, guest arrivals and departures, VIP arrangements, and special requests. Collaborate with Front Office, Housekeeping, and other departments to ensure operational efficiency and guest satisfaction. Assist in handling guest feedback, concerns, and service recovery under the guidance of department leaders. Participate in operational projects, service improvement initiatives, and process reviews to enhance efficiency and guest satisfaction. Gain exposure to departmental budgeting, cost control, occupancy management, and performance reporting. Develop leadership and team management skills through departmental rotations, briefings, and training sessions. Take on progressive responsibilities and special projects to strengthen operational knowledge, business acumen, and leadership capabilities. Uphold Aman’s brand values, service philosophy, and standards of professionalism at all times. Qualifications Currently enrolled in or a recent graduate of a Hospitality Management, Tourism Management, or related academic program requiring or accepting an internship. Demonstrates a genuine passion for hospitality and delivering exceptional guest experiences. Possesses good communication and interpersonal skills. Has a positive attitude, a willingness to learn, and a strong sense of responsibility. Demonstrates professionalism, attention to detail, and the ability to work effectively in a multicultural team. Is adaptable and willing to work on shifting schedules, including weekends and holidays, as required by hotel operations. Proficiency in English is required; knowledge of additional languages is an advantage. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home. Three Duty Meal Accommodation at the Property Free uniform and laundry service Free roundtrip air ticket from Clark, Philippines to Amanpulo and vice versa If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.