Implementation Consultant - Pensions Development

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Implementation Consultant – Pensions Development This is a fully remote opportunity for an experienced pensions professional to join Civica's Pensions team, helping deliver and enhance solutions that support some of the UK's leading pension schemes. Working closely with clients, consultants, developers and project teams, you'll play a key role in developing and maintaining pension calculations, supporting software implementations and ensuring our solutions remain aligned with current legislation and regulatory requirements. This role is ideal for someone with strong Defined Benefit (DB) pensions knowledge who enjoys translating complex pension scheme rules into practical, high-quality software solutions. Key Responsibilities • Develop and maintain pension calculations within the Civica pensions software framework • Analyse scheme rules, technical documentation and legislation to implement calculation changes and enhancements • Create and maintain unit tests and comprehensive test scenarios • Act as a subject matter expert on customer projects and software implementations • Work within an Agile Scrum environment to deliver agreed project outcomes • Attend customer, project and technical meetings to gather and understand requirements • Support product testing and quality assurance activities as part of the development lifecycle • Produce technical documentation, user guides and supporting materials for new functionality • Provide support to customers using existing applications in line with agreed service levels • Contribute to the future design and development of the Civica pensions software suite • Share knowledge and best practice with colleagues across the teamRequirements• Strong knowledge of UK Defined Benefit (DB) pension schemes and benefit calculations• Up-to-date understanding of UK pensions legislation and regulatory requirements• Experience reviewing and interpreting Trust Deeds, Rules and other technical pensions documentation• SQL Server development experience• Ability to produce detailed calculation specifications and testing scenarios• Strong analytical and problem-solving skills with excellent attention to detail• Excellent written and verbal communication skills• Ability to manage workload effectively and deliver to deadlines• Experience working directly with customers and stakeholders• Strong knowledge of Microsoft Office applications including Excel and Word Desirable• Knowledge of UK Public Sector Pension schemes• Experience of CARE and Defined Contribution (DC) arrangements• Development experience using Java, C++ or C#• Experience working with Azure DevOps• Experience working within Agile delivery environmentsBenefitsTime Off & Work-Life Balance✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!✔ Days of Difference – Up to 3 extra days off for volunteering. Financial Well-being & Security✔ Pension Contributions – 5% employer match to support your future.✔ Income Protection – Up to 75% salary cover for long-term illness.✔ Life Assurance – 4x salary tax-free lump sum.✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks ✔ Health Cash Plan – Claim back physio, therapies & more.✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.✔ Affinity Groups – Join employee-led communities.✔ Bounty Bonus – Refer a friend & get rewarded.We Want You to Bring Your Whole Self to WorkThere is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with UsAs a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures and experiences.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you'll love this role of Implementation Consultant – Pensions Development

This is a fully remote opportunity for an experienced pensions professional to join Civica's Pensions team, helping deliver and enhance solutions that support some of the UK's leading pension schemes.

Working closely with clients, consultants, developers and project teams, you'll play a key role in developing and maintaining pension calculations, supporting software implementations and ensuring our solutions remain aligned with current legislation and regulatory requirements.

This role is ideal for someone with strong Defined Benefit (DB) pensions knowledge who enjoys translating complex pension scheme rules into practical, high-quality software solutions.

Key Responsibilities

• Develop and maintain pension calculations within the Civica pensions software framework
• Analyse scheme rules, technical documentation and legislation to implement calculation changes and enhancements
• Create and maintain unit tests and comprehensive test scenarios
• Act as a subject matter expert on customer projects and software implementations
• Work within an Agile Scrum environment to deliver agreed project outcomes
• Attend customer, project and technical meetings to gather and understand requirements
• Support product testing and quality assurance activities as part of the development lifecycle
• Produce technical documentation, user guides and supporting materials for new functionality
• Provide support to customers using existing applications in line with agreed service levels
• Contribute to the future design and development of the Civica pensions software suite
• Share knowledge and best practice with colleagues across the team

Requirements

• Strong knowledge of UK Defined Benefit (DB) pension schemes and benefit calculations
• Up-to-date understanding of UK pensions legislation and regulatory requirements
• Experience reviewing and interpreting Trust Deeds, Rules and other technical pensions documentation
• SQL Server development experience
• Ability to produce detailed calculation specifications and testing scenarios
• Strong analytical and problem-solving skills with excellent attention to detail
• Excellent written and verbal communication skills
• Ability to manage workload effectively and deliver to deadlines
• Experience working directly with customers and stakeholders
• Strong knowledge of Microsoft Office applications including Excel and Word

Desirable

• Knowledge of UK Public Sector Pension schemes
• Experience of CARE and Defined Contribution (DC) arrangements
• Development experience using Java, C++ or C#
• Experience working with Azure DevOps
• Experience working within Agile delivery environments

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures and experiences.

Civica is a global leader in public sector software.Our software sustains and enhances public services worldwide. It’s backed by 30 years of experience and the expertise of our people, many of whom have worked in the public sector. We focus on improving outcomes and building a business that will continue to deliver for communities globally.With operations in the UK and Ireland, Australia, New Zealand, India, Singapore, Canada and North America, Civica is one of the UK’s largest software companies. We employ around 5,000 people, and we’re recognised for our culture, which has earned the Investors in People ‘Gold’ standard in the UK.

Civica is a global leader in public sector software.

Our software sustains and enhances public services worldwide. It’s backed by 30 years of experience and the expertise of our people, many of whom have worked in the public sector. We focus on improving outcomes and building a business that will continue to deliver for communities globally.

With operations in the UK and Ireland, Australia, New Zealand, India, Singapore, Canada and North America, Civica is one of the UK’s largest software companies. We employ around 5,000 people, and we’re recognised for our culture, which has earned the Investors in People ‘Gold’ standard in the UK.