Implementation Consultant (Salesforce Certified)

Job description

**About Us** At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. **About the Role** Litify is built on the Salesforce platform, and we are looking for a Salesforce Configuration Specialist to join our Services team. In this role, you will own configuration of the Litify platform during client implementation. Working alongside Project Managers and Solution Architects, you will build scalable solutions that ensure smooth, timely project implementations for our clients. **In this role, you will:** - **Own the Technical Build:** Translate client requirements into scalable solutions while following Litify and Salesforce best practices. - **Support Client Engagements:** Collaborate with Project Managers and Solution Architects on client calls, participating in discovery and technical discussions without having to lead every meeting. - **Execute Full Build Cycles:** Partner within cross-functional project teams to design, configure, test, and deploy declarative Salesforce solutions and platform extensions. - **Present Technical Solutions:** Demo completed builds to internal team members and client stakeholders to validate that solutions meet business requirements. - **Continuously Improve:** Document discovery findings, identify configuration best practices, and share knowledge across the broader Services team to elevate delivery quality. **We require:** - 1–5 years of hands-on experience as a Salesforce Administrator or Consultant. - **Automation Expertise:** Advanced proficiency with Salesforce Flow (Record-Triggered Flows, loops, collection variables, subflows, and custom UI components). - **Declarative Development:** Proven ability to build custom objects, fields, page layouts, Lightning Web Page assignments, dynamic forms, and record types. - **Data Management:** Hands-on experience migrating, cleansing, and mapping complex relational data using tools like Apex Data Loader. - **Security & Access:** Deep knowledge of profiles, permission sets, permission set groups, roles, and sharing rules. - **Client & Project Skills:** Comfortable leading client-facing technical demos, gathering requirements, and collaborating with Project Managers in an Agile environment. - **Multitasking & Prioritization**: Proven ability to manage competing priorities, balance build deliverables across 2–4 simultaneous projects, and maintain comprehensive documentation, including system configurations and detailed test steps. **Nice to have:** - Exposure to the legal industry and technology in law firms - Salesforce certifications such as ADM-201 or DEV-401 - A bachelor’s degree from an accredited university **Disclosure:** The estimated pay range for this role is $90,000-100,000. You may also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.