Import & Storage Solutions Operative

Job description

What You Can Expect : We are recruiting for an Import & Storage Solutions Operative. At Rhenus, we believe everyone plays a crucial role. Whether you are driving a truck, managing inventory, or handling customer enquiries, your actions contribute directly to our success. We value practical solutions and swift decision-making, empowering you to take ownership and make a real difference. The Import & Storage Operative is responsible for supporting the efficient day-to-day management of import operations, ensuring shipments are processed accurately, on time, and in full compliance with all regulatory and company requirements. Reporting to the Import Supervisor, this role plays a key part in maintaining smooth operational workflows across imports, storage management, and dispatch activities. The successful candidate will be proactive, organised, solutions-focused, and committed to delivering high standards of service. Recognised as a top employer and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit, continuous growth, and excellence. The future is not just built by the company – it is shaped by each of us working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people dedicated to making a difference. #empoweredbyyou What You Bring: Key Responsibilities: Support daily import operations, ensuring the timely and compliant clearance, processing, and movement of goods. Accurately prepare, review, and maintain import documentation, identifying and escalating discrepancies where necessary. Liaise with internal departments, suppliers and transport providers to support smooth operational processes. Proactively identify operational issues, delays, or inefficiencies and report them to the Import supervisor while assisting in implementing solutions. Manage storage activities, ensuring goods are correctly received, recorded, stored, and organised to maintain stock accuracy and warehouse efficiency. Monitor inventory levels and assist with stock control processes to ensure accurate storage records are maintained. Coordinate despatch activities, ensuring orders and shipments are prepared accurately, labelled correctly, and dispatched on time. Ensure all import, storage, and despatch activities are completed in compliance with customs regulations, company procedures, and health and safety requirements. Maintain accurate operational records and support reporting requirements as requested by the Import Supervisor. Work collaboratively with colleagues to maintain a positive, supportive, and efficient working environment. Contribute ideas to improve processes, productivity, and workflow efficiency. Key Competencies: Strong attention to detail with a commitment to accuracy and compliance. Proactive and solutions-focused approach to problem-solving. Ability to remain calm and organised under pressure while managing multiple priorities. Positive team player with strong communication and interpersonal skills. Reliable, adaptable, and willing to support wider operational needs across imports, storage, and despatch. Good organisational and time-management skills. Skills and Experience: Excellent problem-solving skills with a proactive, solutions-oriented mindset. Strong organisational and time-management skills, able to handle multiple shipments and deadlines. Effective communication and interpersonal skills, with the ability to motivate and influence others positively. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Competent IT skills, including Microsoft Office and operational systems where applicable. Strong communication skills with the ability to work effectively as part of a team and follow direction from supervisor. Specific Systems Knowledge : Competent IT skills, including Microsoft Of ice and operational systems where applicable. Qualifications: GCSE level 5 / 4 and above