IMS Key User

Job description

Location: Shanghai, China Job ID: R0133956 Date Posted: 2026-08-04 Company Name: HITACHI ENERGY (CHINA) LTD. Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job Description: · Respond to and assist with indirect procurement related queries from internal clients, helping them navigate through the tool. · Guide stakeholders through procurement procedures, ensuring they understand and can execute tasks in line with company policies and system requirements . · Coordinate with cross-functional teams to help resolve procurement-related issues and ensure alignment with broader business needs. · Ensure compliance with procurement policies and standards, offering support and clarification to others as needed. · Participate actively in User Acceptance Testing (UAT) activities by preparing test scenarios, executing test cases, validating fixes and enhancements, and coordinating with business users, IT, and vendors to ensure business readiness of changes. · Support post ‑ deployment activities including hyper care and stabilization, ensuring that system changes are smoothly adopted and issues are addressed promptly. · Own and manage IMS documents and content across multiple platforms, ensuring that operating procedures, guidelines, and how ‑ to materials are accurate, up to date, and aligned with the global IMS operating model. · Identify recurring issues, gaps in documentation, or training needs, and proactively contribute to process improvements and user enablement initiatives. · Assertive, resilient and welcomes change · Engages interest and participation of others and has a collaborative approach to working together · Proactively contributes to the team and actively committed to teams development · Is self-aware and optimistic and has outside the box thinking · Shows moral courage, openness and honesty in all dealings · Strong ownership of entrusted tasks with can-do and will-do attitude Basic qualifications: · Bachelor’s or Master’s degree in Supply Chain, Business Administration, Finance or related discipline · 2+ years of experience in Supply Chain , familiar with Indirect procurement processes · Strong written and verbal communication skills with ability to interact with internal stakeholders (e.g., finance, business departments) and external suppliers in English. · Basic understanding of procurement compliance requirements and vendor management fundamentals. · Ability to orchestrate and coordinate teams across functional areas, business lines, and countries · Strong knowledge/ use of standard office technology landscape Microsoft applications and ERP systems, · Detail-oriented, with strong organizational skills to manage multiple tasks and ensure accuracy in procurement documents. · Proactive problem-solving attitude, able to identify and resolve operational issues in a timely manner. Preferred / optional qualifications: · Experience in operating SAP Ariba is strongly preferred Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.