IN_Manager_Salesforce CRMA_GCC_Advisory_Bangalore

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: 4 to 8 years' experience in design, developing and maintaining Salesforce applications. Good understanding of all major configuration tools, Apex and LWC Should have at least one end to end Salesforce project development experience Salesforce platform developer, app builder certificates are desired Good written and oral communication skills Mandatory skill sets: Eliciting requirements from clients/BA to determine CRM needs. Developing quality solutions on the Salesforce platform. Designing, coding & implementing applications on Salesforce platform. Adhering to timelines and development goals using project specific development methodology. Unit testing the stability and functionality of the application. Troubleshooting and fixing bugs raised by the QA/client team in various SDLC phases. Documentation and providing technical training/KT for Salesforce staff. Ensuring NFR like security and integrity of the Salesforce application are met. Preferred skill sets: Salesforce LWC APEX Years of experience required: 4 to 7 Years Education qualification: BE/B.Tech/MBA/MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Salesforce Platform Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date September 3, 2026