In-Seat Hawker – Raymond James Stadium

Job description

Legends Global Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. It is the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! Global Hospitality We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn. Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers and premier venue for several large stadium events. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. In-Seat Hawker, Local Eats The Local Eats In-Seat Hawker is responsible for providing legendary service to all guests that visit our venue. The vendor accurately completes guests orders around the venue in a friendly and pleasant manner while following all venue alcohol policies as well as state alcohol laws. Primary Responsibilities •Maintains consistency in attitude and behavior. •Works to make a specific impression on our clients. •Approaches all tasks with a “can-do” attitude. •Presents a cheerful, positive manner. •Shows initiative and takes action with an appropriate level of independence. •Walking and aggressively selling product throughout the seats areas. •Offer the highest level of customer service to internal and external guests. •Maintain a professional attitude and appearance. •Product knowledge and stock replenishment. •Responsible for inventory control. •Able to transfer high energy into sales. •Able to do math without a cash drawer. •Able to work under pressure. •Effective interpersonal and oral communication skills. Requirements •Must be available for all Tampa Bay Buccaneers, USF and major stadium events such as concerts and dirt events. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays. •Attention to detail, time management, organizational and collaboration skills •Must have excellent knowledge of beverage preparations, service standards, guest relations and etiquette. •Previous vendor experience in a high-volume environment •Must be successfully complete food safety and TEAM (alcohol service) certifications. •Must be able to work independently with limited supervision and in collaboration with others •Demonstrates excellent customer service skills •Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time •Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training •Command of the English language both written and verbal, multilingual an advantage. Mental & Physical Demands • Regularly required to stand, walk, lift, carry, reach, squat, push and pull; all up to 50lbs. • Must be able to stand and walk for up to 12 hours during a single shift while navigating ramps, stairs, elevators and guests. •Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time • Outdoor venues are indicative of heat and humidity based on weather conditions. The work environment may be within extreme temperatures. • Ability to learn new tasks, remember processes, maintain focus and complete tasks independently. •Make timely decisions in the context of a workflow and operation efficiencies. •Ability to communicate and lead teams to complete tasks in situations where timing is essential. Comfort speaking in front of a group and provide clear direction. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.