IN_Senior Associate_Dynamics CRM Technical_GCC_Advisory_Bangalore

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Require at least 4 -7 years of IT experience . Must have Microsoft Power Platform New Service Development experience. Must have h ands on experience with .NET Core - Min - 2 Yrs Must have hands on experience with C# - Min - 2 Yrs Must have hands on experience with Azure Functions - 3Yrs Must have experience with Co-pilot studio , Power Automate Desktop , AI builder Good hands on experience with SQL Good hands on experience with Dataverse / Dynamics CRM / CDS - Data modelling & Design Good hands on experience with Canvas Apps Development Good hands on experience with Power Automate Development Mandatory skill sets: G enAI, Copilot, PowerApps, Power Automate, Power Platform AI hub, LLM, RAG, Model Driven App, Azure OpenAI, GPT Models Preferred skill sets: Verbal Communication: Clearly explaining ideas and solutions to team members and stakeholders. Written Communication: Writing clear and concise documentation, emails, and reports. Problem-Solving: Analyzing complex issues and devising effective solutions Prioritizing tasks and managing time effectively. Quickly learning and adapting to new technologies and methodologies. Writing clean, efficient, and error-free code Critical Thinking: Evaluating multiple solutions and approaches to a problem. Working effectively within a team. Cultural Awareness: Being sensitive to and respectful of cultural differences in a global work environment. Years of Experience required: 4 to 7 Education Qualification: ' Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Microsoft Power Platform Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Analysis, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency {+ 5 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date September 22, 2026