Inbound Lead Development Representative - North America

Job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers . For more information about our privacy policy and how to manage cookies, visit our Privacy Policy . Locations: Houston, TX, Philadelphia, PA, Chicago, IL, Calgary, Scottsdale, AZ Work Environment: Hybrid As an Inbound Lead Development Representative (LDR), you will be the first point of contact for new prospects engaging with AVEVA through marketing campaigns, digital channels, and events. Your goal is to identify qualified prospects, uncover business needs, and create high-quality opportunities that contribute to AVEVA’s sales pipeline. You’ll work closely with Sales, Marketing, and Technical teams to ensure timely and personalized follow-up with leads, while maintaining exceptional data quality and providing a positive, value-driven experience to every existing or potential customer. AVEVA offers a 6-week training program for new hires to get up to speed with our software solutions and sales operations. Key Responsibilities Qualify and develop new sales opportunities from inbound leads generated through marketing campaigns, events, and web inquiries. Execute timely, personalized outreach via phone, email, and social media to engage leads and convert interest into qualified opportunities. Research and assess inbound leads to evaluate lead fit and opportunity potential. Develop a solid understanding of AVEVA’s solutions and value propositions to clearly articulate how they address customer pain points and priorities. Use tools such as Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator to manage lead queues, engage prospects, and maintain accurate CRM data. Maintain a limited outbound opportunity target to develop prospecting skills in preparation for advancement into a senior outbound-focused LDR role. Consistently achieve or exceed performance metrics for lead follow-up, qualified opportunities, and pipeline progression through the sales cycle. Required Skills & Experience Bachelor’s degree in business, Engineering, or related field; or equivalent professional experience. 1+ years of sales or related experience in a B2B environment (preferably SaaS or industrial technology). Excellent communication skills (phone, email, and written) with confidence in qualifying inbound prospects. Strong listening and discovery skills; able to identify pain points and articulate relevant solutions. Ability to learn quickly with curiosity to understand complex products and customer challenges. Self-starter with a motivated, collaborative, and results-driven approach. Proficiency with CRM and sales engagement tools (Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, etc.). AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.