INCLEMENT WEATHER SHELTER SUPPORT STAFF

Job description

Summary: The City of Lawrence is seeking compassionate and dependable individuals to serve as Emergency Shelter Support Staff on a temporary, as-needed basis. This position provides evening and overnight support when the City activates an emergency shelter during severe weather and existing shelters cannot meet immediate community needs. Staff help ensure a safe and supportive environment for individuals seeking refuge. Shifts include weeknights, weekends, and holidays, often on short notice. Key Responsibilities: • Work alongside trained City staff to assist with setup, guest check-in, and overall shelter operations. • Monitor guests, uphold shelter expectations, and assist in de-escalating conflicts. • Provide basic hospitality, including distributing bedding, snacks, and essential supplies. • Conduct regular safety rounds to ensure guest well-being and facility security. • Maintain cleanliness and organization of the shelter space. • Complete required documentation, including attendance, incident reports, and shift logs. Qualifications: • Strong interpersonal and communication skills. • Ability to remain calm, empathetic, and solution-oriented under pressure. • Experience working with vulnerable populations preferred. • Willingness to work evening and overnight shifts on weekdays, weekends, and holidays, often on short notice. • Ability to stay awake and alert throughout overnight shifts. • Ability to lift, stand, and perform light physical tasks during setup and cleanup. Position Details: • Pay: $16–$24 per hour. • Employment type: Temporary, on-call. • Schedule: Evening and overnight shifts, including weeknights, weekends, and holidays. Hours vary based on severe weather conditions and shelter activation needs. Scheduled hours are not guaranteed. • Support: All staff will work alongside trained City personnel and receive on-site support throughout each activation.