Incoming Goods and Collections Technician

Job description

The Company Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business. Why This Role Matters The Incoming Goods & Collections Technician is responsible for supporting the efficient receipt, preparation, storage, movement and release of client property at Christie’s King Street. The role plays a key part in ensuring property is processed accurately, handled safely and made available for photography, sale, storage, transport and collection while delivering excellent service to internal and external stakeholders. How You'll Make an Impact · Receive and process incoming client property in accordance with Christie’s procedures. · Unpack, condition check, measure, tag and prepare property for photography and cataloguing. · Ensure all required information is accurately captured within Christie’s systems. · Prepare property for movement through the pre-sale workflow. · Coordinate with Specialist Departments and photographers to ensure property is available when required. · Assist with the scheduling and coordination of incoming deliveries to best manage deadlines and workflow onsite. · Prepare sold property for client collection and release. · Liaise with Client Services, Post-Sale, Art Transport, shipping agents and clients regarding collections. · Ensure all property is correctly identified, tagged and prepared prior to release. · Verify collection documentation and follow Christie’s release procedures. · Support customer collections, transportation handovers and third-party releases. · Escalate any collection concerns, discrepancies or damages to management. · Safely move property throughout Christie’s premises and storage locations. · Assist with transfers between King Street and approved third-party storage facilities. · Support saleroom, viewing, photography and specialist department activities as required. · Ensure property is handled, packed and stored in accordance with Christie’s standards. · Assist with crate movements, packing activities and general operational support What you’ll bring to the team · Maintain a safe, organised and professional working environment. · Support Christie’s 5S and sustainability initiatives. · Comply with all Health & Safety, security, confidentiality and data protection requirements. · Support peak sale periods through flexible working when required. · Undertake additional duties as assigned by management. · Experience in fine art handling, warehouse operations, logistics or collections. · Good understanding of artwork handling and packing techniques. · Strong organisational and time-management skills. · Excellent communication and customer service skills. · High attention to detail and accuracy. · Ability to work effectively in a fast-paced operational environment. · Experience using Microsoft Office applications. · Positive and collaborative approach to teamwork. · Flexible approach to working hours, including occasional evenings and weekends. What’s great about working for us · 25 days annual leave + 1 day Birthday leave · Christie’s Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family · Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on · Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you · Donation matching of up to £500 per annum to help you support the organisations you care about · Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable) · Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues · Discretionary Bonus (dependent on the business and employee performance payable in March each year) · Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s) · Private Health Insurance – no employee contribution needed, subsidised for other family members · Dental Insurance – (may be extended at personal cost) · Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months · Competitive Life Insurance policy from first day · Employee Assistance Programme – access to personal advice and support services including counselling · Eyecare vouchers (once a year) · Cycle to Work scheme · Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops · Seniorcare by Lottie, a comprehensive eldercare solution · Robust family first policy: Ø 16 weeks full pay on Maternity Leave Ø Eligible to return to work for 80% of your agreed normal weekly working pattern while being paid as though you were working 100%, post a minimum of 16 weeks of leave Ø Dependent back-up care: 10 sessions/ days of childcare or eldercare per year Ø Christies Family Network: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea… * Christie’s reserves the right to change company benefits at any time