Industry Business Manager

Job description

Company Description We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. The Industry Business Manager is responsible for overseeing the Industries, Building & Infrastructure business. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement. Job Description Develop and execute strategic plans for the Industrial business ensuring alignment with company objectives and growth targets. Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion. Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development. Prepare reports on business performance and projects progress to senior management. Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention. Optimize resource utilization to maintain high standards of quality and performance. Supervise and lead Industrial staff, including subcontractors, promoting effective teamwork and achieving operational excellence. Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures. Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations. Qualifications Fluent in English (both written and spoken). Arabic is an added value 15+ years of experience in managing countrywide operations within the industrial sector Change management and ability to lead transformation Initiatives Strong negotiation, communication, and interpersonal skills Ability to represent the company and build customer relationships Demonstrated P&L ownership with clear accountability for revenue and costs Strong commercial and revenue growth mindset Confident, accountable leadership style with executive presence Strategic thinker with hands-on execution capability Ability to operate in a fast-paced, growth-oriented environment Experience in ME region is highly preferred Additional Information