Information Analyst- Internship- Only Person with Disabled

Job description

Open Requirements only for Person with Disabled Role- Information Analyst (Internship) Stipend- 15k Disability Type- Low vision, Hard of Hearing, Locomotor disability Key Responsibilities: Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits. Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics as well as to control Transformation project benefit realization. Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and Benefit realization. Documentation: Prepare and maintain documentation related to data analysis processes and findings. Skills and Qualifications: Technical Skills: Proficiency in data analysis tools and software (e.g. MS Word, Excel, PowerPoint, Power BI, MS Access, Copilot etc.). Analytical Skills: Strong ability to analyze complex data sets and generate actionable insights. Communication Skills: Excellent verbal and written communication skills to present data findings effectively. Bachelor’s degree in related field. All your information will be kept confidential according to EEO guidelines. Saira's Client