Information Point Officer - Part time

Help us make a difference as Information Point Officer at our household waste recycling centre in Horsham.Working days : Saturdays and Sundays (2 days per week)Summer hrs : 8:45 -18:15 (1st of April – 30th of Sept) , 30 mins unpaid break Winter hrs :8:45-16:15 ( 1st of October-31st of March ) 30 mins unpaid breakPay rate: £ 13.42phA quick look at the role.By serving the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas – picking and segregation of waste within the site and floor, cleaning of yard areas.Advise and assist centre users, to maximise segregation and recycling. Redirect commercial customers and portray the best corporate image.Why it’s an opportunity not to be wasted.To be the face of the site by being the first member of staff to interact with the public. To prevent commercial waste and non-compliant waste from entering the site.To operate the booking system on the six booking sites.To offer information to members of the public in order to assist the efficiency of the disposal of their waste.To assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site.To ensure that waste brought onto the site is segregated as much as possible for recycling. At all times adhering to Company policies and procedures including H&S, environmental and operational requirements.RequirementsHere’s what we require: Customer service skills – ability and willingness to assist members of the public and other site users. Ability to work as part of a team. Ability to work to own initiative Record keeping. Dealing with difficult situations. BenefitsAnd here’s why you’ll love it at Biffa.Competitive salaryOngoing career development, training and coaching – because if you don’t grow, we don’t grow.Generous pension scheme.Retail and leisure discounts.Holiday and travel discounts.Bike to work schemeChanging the way people think about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste managementDedicated to diversity.Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Help us make a difference as Information Point Officer at our household waste recycling centre in Horsham.

Working days : Saturdays and Sundays (2 days per week)

Summer hrs : 8:45 -18:15 (1st of April – 30th of Sept) , 30 mins unpaid break

Winter hrs :8:45-16:15 ( 1st of October-31st of March ) 30 mins unpaid break

Pay rate: £ 13.42ph

A quick look at the role.

By serving the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas – picking and segregation of waste within the site and floor, cleaning of yard areas.

Advise and assist centre users, to maximise segregation and recycling. Redirect commercial customers and portray the best corporate image.

Why it’s an opportunity not to be wasted.

• To be the face of the site by being the first member of staff to interact with the public.
• To prevent commercial waste and non-compliant waste from entering the site.
• To operate the booking system on the six booking sites.
• To offer information to members of the public in order to assist the efficiency of the disposal of their waste.
• To assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site.
• To ensure that waste brought onto the site is segregated as much as possible for recycling. At all times adhering to Company policies and procedures including H&S, environmental and operational requirements.

Requirements

Here’s what we require:

• Customer service skills – ability and willingness to assist members of the public and other site users.
• Ability to work as part of a team.
• Ability to work to own initiative
• Record keeping.
• Dealing with difficult situations.

Benefits

And here’s why you’ll love it at Biffa.

• Competitive salary
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company. We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation servicesOur VisionTo be the leader in UK sustainable waste management.Our PurposeWe're here to change the way people think about waste.Our values truly reinforce what we are all about:• We act as a team- We are working towards a common goal- We look out for each other- We all have an equal voice and respect each other• We make things happen- We are hands on and get stuck in- We find a way- We go the extra mile and always deliver • We do the right thing- We are honest, transparent and responsible for our actions- We keep our promises- We build trust by being consistent and fair• We take pride in what we do- We continually develop our knowledge and expertise- We know our work matters- We take price in a job well done We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.

Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company.

We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation services

Our Vision

To be the leader in UK sustainable waste management.

Our Purpose

We're here to change the way people think about waste.

Our values truly reinforce what we are all about:

• We act as a team

- We are working towards a common goal

- We look out for each other

- We all have an equal voice and respect each other

• We make things happen

- We are hands on and get stuck in

- We find a way

- We go the extra mile and always deliver

• We do the right thing

- We are honest, transparent and responsible for our actions

- We keep our promises

- We build trust by being consistent and fair

• We take pride in what we do

- We continually develop our knowledge and expertise

- We know our work matters

- We take price in a job well done

We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.