Information Systems Engineer 2

Job description

Accountabilities: Coordinate and guide 90- to 180-day technical certification lifecycles, managing activities from initiation and scope discovery through lab testing, beta testing, production release, and post-launch stabilization. Act as the primary technical contact for assigned merchant and POS vendor portfolios, coordinating requirements, timelines, testing activities, and issue resolution. Create, customize, maintain, and troubleshoot technical test scripts based on customer hardware and software configurations, including full certification and regression testing. Configure test environments using relevant portals and tools, including test cards, transaction prompts, velocity limits, and other account-specific parameters. Partner with client engineering teams to establish secure network connectivity using technologies such as SSL, VPN, and Direct Connect. Execute intermediate to advanced SQL queries to audit test results, validate transaction outputs, investigate discrepancies, and confirm data integrity against system logs and test documentation. Troubleshoot authorization failures, script execution issues, POS terminal problems, transaction anomalies, and data-file questions during testing and production support activities. Ensure technical implementations adhere to applicable interface specifications, including ISO 8583 card payment authorization standards and proprietary transaction file formats. Support successful production launches by issuing certification documentation and providing hands-on technical assistance during the post-launch stabilization period. Lead technical kickoff meetings, alignment sessions, project updates, and issue-resolution discussions with external customers and internal stakeholders. Collaborate with merchant development, network operations, product support, engineering, and other teams to resolve technical dependencies and maintain project momentum. Identify opportunities to incorporate AI-assisted diagnostics, automation scripts, and other technologies that improve testing efficiency, scalability, and operational risk management. Maintain clear project documentation, testing records, technical findings, and stakeholder communications throughout the certification lifecycle. Requirements: Bachelor’s degree in Business, Computer Science, Information Systems, or a related technical discipline. 3+ years of progressive experience in payment processing, IT systems support, technical QA, network interface testing, or a comparable technical environment. Strong understanding of technical interface specifications and the ability to interpret and apply API and network interface testing requirements. Intermediate to advanced SQL skills, with the ability to query databases, validate transaction results, investigate system logs, and identify data discrepancies. Hands-on experience creating, executing, analyzing, and troubleshooting technical test scripts and validation files. Understanding of payment processing workflows, transaction testing, POS environments, or related systems is highly valuable. Experience with secure network connectivity concepts and technologies such as SSL, VPN, and Direct Connect is beneficial. Strong organizational and project coordination skills, with the ability to manage multiple technical activities and deadlines simultaneously. Excellent written and verbal communication skills, with confidence working directly with external customers and cross-functional technical teams. Strong troubleshooting, analytical thinking, and problem-solving capabilities, particularly when addressing complex technical bottlenecks. High intellectual curiosity, resilience, attention to detail, and the ability to work effectively in a fast-paced environment. Demonstrated ability to work independently while maintaining strong collaboration with distributed teams and stakeholders. Ability to successfully complete a required background investigation. Preferred: certifications or additional education in quality assurance, payment systems, project management, or related disciplines. Preferred: familiarity with proprietary payment network schemes, transaction workflows, payment test environments, terminal configuration, eManager-type portals, and EMV/CHIP parameters. Preferred: experience with process automation, scripting languages, data visualization platforms such as Tableau or Power BI, or other tools that improve technical operations. Benefits: Competitive annual base salary of approximately $81,200–$96,900, with actual compensation determined by qualifications, skills, experience, and other relevant factors. Medical, dental, and vision insurance. Retirement savings plan. Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Paid time off. Life insurance and disability insurance. Tuition reimbursement and additional professional development support. Fully remote work opportunity within the United States. Opportunity to work on complex payment technology, certification, systems testing, and automation initiatives. Collaborative environment with exposure to engineering, network operations, product support, and external technical stakeholders. Opportunities to contribute to AI and automation initiatives designed to improve scalability and operational efficiency. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Information Systems Engineer 2 based in the United States. This role supports the technical certification and testing lifecycle for merchant and point-of-sale environments across assigned portfolios.You will coordinate complex certification projects from initial scope discovery through laboratory testing, production release, and post-launch stabilization.The position combines systems engineering, technical QA, payment processing, network connectivity, SQL-based data validation, and operational troubleshooting.You will work closely with external clients, engineering teams, network operations, product support, and other cross-functional stakeholders.A strong focus is placed on data integrity, technical specification compliance, secure connectivity, and reliable transaction processing.You will also have opportunities to introduce AI-assisted diagnostics, automation, and process improvements that reduce manual effort and operational risk.This is a strong opportunity for a technically curious professional who enjoys solving complex problems in a fast-paced, highly collaborative environment.