Information Technology Officer (Project) – Testing Lead

Job description

Deadline for Applications September 15, 2026 Hardship Level (not applicable for home-based) H (no hardship) Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS IICA2 Target Start Date 2026-10-01 Terms of Reference Organizational Context The Information Technology Officer (P3) will support the testing and implementation of the MyDrive Application, a fleet mobility platform developed to support drivers, dispatchers, fleet administrators, passengers, and related stakeholders. The MyDrive solution is being developed as a cloud-native application that integrates with enterprise master-data systems such as the Fleet Management platform (FleetWave) and Oracle ERP and supports web and mobile experiences. The incumbent will serve as the liaison between business stakeholders, fleet subject matter experts, developers, architects, and implementation partners. The role is heavily focused on: • User Story creation and backlog refinement. • Acceptance criteria definition. • Test scenario and test case development. • User Acceptance Testing (UAT). • Testing traceability and quality assurance. The position requires substantial experience in fleet technology, vehicle management systems, telematics, fuel management solutions, mobile applications, and operational fleet processes. The role directly supports MyDrive capabilities related to trips, fuel management, vehicle inspections, maintenance, incidents, driver assignment, dispatching, and reporting. ________________________________________ Organizational Relationships The incumbent reports to the MyDrive Product Owner and works closely with: • MyDrive Project Manager • Solution Architects • Developers • UX/UI Specialists • Data Analysts • Business Stakeholders • External Vendors and System Integrators ________________________________________ Purpose of the Position Lead business testing activities for the MyDrive platform, ensuring business requirements are translated into high-quality user stories, acceptance criteria, test scenarios, and implementation-ready requirements that support global fleet operations, fuel management processes, operational oversight, and digital transformation objectives. ________________________________________ Duties and Responsibilities 1. User Story Development • Produce clear and testable user stories using industry-standard Agile methodologies. • Define: o User roles o Business value o Acceptance criteria o Process flows o Edge cases o Non-functional requirements • Ensure stories are implementation-ready for development teams. • Manage story refinement sessions and stakeholder review workshops. Example User Story Areas • Driver trip recording. • Fuel event capture. • Bulk fuel stock management. • Vehicle inspections. • Driver-vehicle assignment using Bluetooth technology. • Incident reporting and claims processing. • Fuel efficiency monitoring. • Fleet utilization dashboards. • Dispatcher assignment workflows. ________________________________________ 2. Test Planning and Quality Assurance • Develop Test Strategies and Test Plans. • Design comprehensive test scenarios covering: o Functional testing o Integration testing o User acceptance testing o Regression testing o End-to-end testing o Mobile application testing • Define expected outcomes and acceptance criteria. • Create and manage UAT scripts. • Coordinate testing activities across stakeholders and implementation partners. • Defect tracking, prioritization, and resolution validation. • Ensure requirements traceability from user story through deployment. Typical Test Scenario Areas • Trip Lifecycle Management • Driver Identification • Vehicle Assignment • Fuel Recording • Fuel Tank Reconciliation • Maintenance Workflows • Daily Vehicle Inspections • Incident Reporting • User Role Security • Offline Mobile Operation • Integration with FleetWave • Integration with Workday • SSO Authentication • Reporting and Dashboard Validation ________________________________________ 4. Stakeholder Engagement • Facilitate workshops. • Lead testing requirements reviews. • Present findings and recommendations. • Support change management and user adoption activities. • Act as the bridge between operational users and technical teams. • Support training and readiness activities for solution deployment. ________________________________________ Minimum Qualifications Education Advanced university degree in one of the following: • Information Technology • Computer Science • Business Information Systems • Business Analysis • Transportation Management • Fleet Management • Engineering • Logistics • Supply Chain Management ________________________________________ Work Experience Minimum 5 years of progressively responsible experience in: • Agile Delivery • User Story Development • Software Testing • Fleet Management Systems • Transportation Technology • Mobile Applications Required Experience • Writing Epics, Features, User Stories and Acceptance Criteria. • Creating UAT and Test Scenarios. • Working with telematics systems and vehicle tracking platforms. • Fleet operations and reporting. • Stakeholder engagement and workshop facilitation. Highly Desirable Experience • Vehicle Tracking Systems (VTS) • Telematics Platforms • Fuel Management Systems • Asset Management Platforms Standard Job Description Required Languages , , Desired Languages , , Additional Qualifications Skills Education Certifications Work Experience Other information This position doesn't require a functional clearance Remote No