Information Technology - Senior Manager/Manager, Technical Program Management

Job description

THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world — and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity. With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us. THE TEAM The mission of the Engineering Enablement Department — our platform organization — is to provide the composable building blocks, unified foundations, and operational guardrails that empower teams to assemble world-class engineering, data, and AI solutions at scale. THE OPPORTUNITY Aritzia is growing, and our Engineering Enablement team is growing with it. This is a unique opportunity to be part of the operational engine of our Platform organization, the team responsible for building the technical foundation that powers Aritzia. Unlike Technical Program Manager (TPM) roles focused on line-of-business features, as a Platform TPM you will manage the delivery of capabilities — the cloud infrastructure, developer tools, and data platforms that our engineering teams rely on every day. You will be a force multiplier, professionalizing the “How” of engineering to ensure our builders can move faster, safer, and with greater autonomy. As a Senior Technical Program Manager / Technical Program Manager , you will own the “When” — orchestrating the master schedule, complex dependencies, and the logistics of our hybrid workforce. You will bridge the gap between strategy and execution, ensuring that our foundational initiatives land on time and deliver exponential value to our Solution Delivery teams. With the skills you gain in this role, the opportunities are endless — from a rewarding career in Technology to continued growth and development with Aritzia. THE ROLE As the Senior Technical Program Manager / Technical Program Manager , you will: Manage the integrated department roadmap, ensuring alignment between internal teams and hybrid capacity to prevent bottlenecks before they occur Partner with Domain Tech Leads to translate high-level architectural intent into actionable, sequenced release plans that align with business deadlines Manage the “flow of work” across the department by proactively identifying and resolving cross-squad dependencies, managing escalation paths, and ensuring work is “Ready” for engineering execution Facilitate critical governance forums to ensure the engineering roadmap remains synchronized with Enterprise standards and business priorities Manage the operational logistics of our vendor workforce, including Statement of Work (SOW) management, onboarding/offboarding, and Quarterly Business Reviews (QBRs) to maximize vendor ROI Facilitate high-level departmental rituals to drive decision velocity and continuous improvement THE QUALIFICATIONS The Senior Technical Program Manager / Technical Program Manager has: A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes Excellent communication skills to translate technical concepts for stakeholders and make decisions under pressure The ability to set clear objectives and translate high-level strategy into actionable execution plans A dedication to quality and investing in results and new business opportunities that add value Proven skills, education, and/or applicable certifications in: Expert capability in managing complex technical programs using Agile/Kanban methodologies, visualizing flow, and managing dependencies across multiple teams without being a blocker Strong understanding of SDLC, Cloud Infrastructure, and DevOps concepts to effectively communicate with architects and identify technical risks (i.e., you don't write the code, but you understand the architecture) Proven experience managing vendor deliverables, tracking burn rates, and coordinating distributed/hybrid teams Deep expertise in architecting and administering modern work management ecosystems (e.g., Linear, Jira). Ability to design complex automation and enforce data hygiene, while utilizing SQL/APIs to independently validate status and generate flow metrics A sense of urgency and ability to prioritize important work An understanding and a passion for the industry in which we operate THE COMPENSATION At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy. The range for roles at this level is $100,000 - $300,000 CAD per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range. With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now. Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family. A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial. Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof. Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more. The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.