Infrastructure/DevOps Trainee

Job Description:• Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.• Monitor servers, applications, and system performance.• Assist in maintaining IT infrastructure, including servers, networks, and cloud environments.• Help maintain and troubleshoot CI/CD pipelines (e.g., Jenkins).• Assist with deployment processes, system updates, and backups.• Document system configurations, procedures, and troubleshooting guides.• Work closely with the engineering team to improve automation and operational efficiency.RequirementsQualifications:• Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, orrelated field• Fresh graduate or up to 1 year of relevant experience• Basic knowledge of Linux or Windows server environments• Familiarity with networking concepts (IP, DNS, firewalls)• Basic scripting knowledge (e.g., Bash, Python, or PowerShell) is a plus• Strong troubleshooting and analytical skills• Good communication skills• Willing to perform both helpdesk support and infrastructure tasks

Job Description:

• Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.

• Monitor servers, applications, and system performance.

• Assist in maintaining IT infrastructure, including servers, networks, and cloud environments.

• Help maintain and troubleshoot CI/CD pipelines (e.g., Jenkins).

• Assist with deployment processes, system updates, and backups.

• Document system configurations, procedures, and troubleshooting guides.

• Work closely with the engineering team to improve automation and operational efficiency.

Requirements

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or

related field

• Fresh graduate or up to 1 year of relevant experience

• Basic knowledge of Linux or Windows server environments

• Familiarity with networking concepts (IP, DNS, firewalls)

• Basic scripting knowledge (e.g., Bash, Python, or PowerShell) is a plus

• Strong troubleshooting and analytical skills

• Good communication skills

• Willing to perform both helpdesk support and infrastructure tasks