Infrastructure Engineer – Windows

Job description

Hybrid Lokace: Praha, Libeň Jazyk: ČJ + AJ B2 Level: senior Forma spolupráce: IČO Nástup: asap Alokace: full-time, HO 2x Délka spolupráce: dlouhodobá Provide expert Windows-based server and endpoint support, ensuring stable, secure, and high-performing infrastructure while performing basic SQL Server DBA tasks, Citrix administration (beneficial), certificate management, and day-to-day ITIL-driven incident, reuqest and change management. ### Core Responsibilities: Windows OS Support • Install, configure, support and maintain Windows Server (2019/2022) in virtual environment (VMware). • Apply patches, updates, and security hardening in line with BNP Paribas policies. • Troubleshoot OS-level issues (crashes, performance bottlenecks, boot failures, etc.). • Advanced PowerShell scripting for automation, configuration management, and remediation • Strong grasp of Active Directory, Group Policy, DNS, DHCP, and related services SQL Server (Basic DBA) • Perform routine database backups, restores, and integrity checks on demand. • Monitor SQL Server performance, identify and resolve basic issues (blocking, slow queries, log growth). • Apply patches and security updates; assist with basic tuning and capacity planning. Daily Operations & Monitoring • Monitor system events, alerts, and logs (Dynatrace, Nagios, etc.) for anomalies. • Manage the ServiceNow ticket queue: prioritize, assign, and resolve incidents/requests. • Escalate critical issues to specialized teams (cybersecurity, networking, storage, etc.). Certificate Management • Renew, deploy, and revoke SSL/TLS certificates for internal/external systems using Certis (or equivalent). • Monitor certificate expiration and collaborate with application teams to avoid service impact. Citrix Systems Support (Beneficial) • Administer Citrix Virtual Apps and Desktops (CVAD) environments. • Resolve user session issues (logon failures, latency, profile corruption). • Maintain Citrix infrastructure: Delivery Controllers, StoreFront, Gateways, Licensing, and related components. Incident & Change Management (ITIL) • Follow ITIL processes for incident resolution, problem management, and change implementation. • Document root causes, solutions, and post-incident reviews in the central knowledgebase. • Ensure SLA compliance for response and resolution times. Knowledge Sharing & Collaboration • Document configurations, procedures, and run-books; contribute to the central knowledge base. • Mentor junior engineers and share best practices across the infrastructure team. ### Required Qualifications: • 3+ years hands-on experience administering Windows Server and client OS in a medium-to-large enterprise. • Fluent English spoken and written (min. level B2) • Strong grasp of Active Directory, Group Policy, DNS, DHCP, and related services. • Advanced PowerShell scripting proficiency • Experience with virtualization (VMware) and storage (SAN/NAS). • Basic SQL Server DBA skills: backups/restores, integrity checks, performance monitoring. • Familiarity with patch-management tools and monitoring solutions (Dynatrace, Nagios, etc.). • Understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls). • ITIL Foundation awareness (incident, request, change, problem management). ### Preferred Qualifications: • Experience with Axway Transfer CFT administration • Experience with Citrix Virtual Apps and Desktops (CVAD) administration. • Scripting experience in Python or Bash for cross-platform automation. • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). ### Soft Skills: • Analytical mindset with strong problem-solving abilities. • Excellent communication – able to explain technical concepts to both technical and non-technical stakeholders. • Team-oriented, proactive, and comfortable in a fast-paced, change-driven environment. • Commitment to continuous learning and knowledge sharing. • Meet agreed deadlines ### WEB - title= Infrastructure Engineer – Windows - job=other