Infrastructure Management - Level II

Job description

Position: Infrastructure Management - Level II Clearance: Secret The Infrastructure Manager Level II is a mid-level IT professional responsible for designing, implementing, and maintaining IT infrastructure systems. This role involves configuring advanced systems, troubleshooting complex issues, and ensuring the scalability, reliability, and security of the organization’s infrastructure. The Level II specialist collaborates with IT teams to support enterprise projects and provides technical guidance to junior staff. Duties are: Design, configure, and maintain servers, storage systems, and network devices to support organizational needs. Troubleshoot and resolve complex infrastructure issues to ensure minimal downtime. Monitor and optimize system performance and resource utilization. Implement system upgrades, migrations, and new deployments. Maintain system security by configuring firewalls, access controls, and encryption protocols. Document infrastructure architecture, configurations, and procedures. Collaborate with IT teams to integrate infrastructure systems with other technologies. Conduct regular audits of systems to ensure compliance with organizational policies. Provide technical guidance and training to junior staff and end users. Stay updated on emerging infrastructure technologies and recommend improvements. Professional Qualifications/Skills Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Minimum of 3 years of experience in IT infrastructure or systems engineering. Proficiency in managing Windows and/or Linux server environments. Familiarity with virtualization platforms, such as VMware, Hyper-V, or cloud-based solutions (e.g., AWS, Azure). Strong understanding of networking concepts, including DNS, DHCP, VLANs, and firewalls. Experience with enterprise storage systems and backup solutions. Relevant certifications, such as Microsoft Certified: Azure Administrator, VMware Certified Professional (VCP), or CompTIA Server+, are preferred. Excellent problem-solving and analytical skills. Ability to work independently and manage multiple tasks. Strong communication skills to interact with technical and non-technical stakeholders. One of the following Certifications preferred: Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Linux Foundation Certified System Administrator (LFCS), CompTIA Linux+ One of the following Certifications preferred: Certified Customer Experience Professional (CCXP) or ITIL4 Salary up to $188,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. Candidates with specialized expertise, industry-recognized certifications, and strong Federal contracting experience may be considered at the higher end of the range. ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. ActioNet is committed to quality exemplified by our continual efforts to enhance how we do business. Our vision is what sets up apart, we help our customers align their IT strategies with their business goals. Why ActioNet? It is simple. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We have been awarded the Washington Post Top Places to Work for 8 years in the row. What's in It For You? As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.