Infrastructure Technician

Job description

About Justera Group Justera Group is a leading Swedish IT and engineering consulting company specializing in delivering high-quality expertise within technology, digital transformation, software development, and engineering. We partner with some of Sweden’s most innovative organizations, helping them solve complex challenges through skilled consultants and tailored solutions. At Justera Group, we believe that our people are our greatest asset. We foster a collaborative and supportive culture where knowledge sharing, professional growth, and long-term relationships are at the core of everything we do. About the Assignment You will be part of the Regional IT Operations team (Nordics), working with both 1st and 2nd line support as well as infrastructure operations and improvements. The role combines hands-on IT support, system administration, and continuous improvement of IT environments in a distributed, international setup. Scope of Work Operations & Support Provide IT support to end users (office, remote workforce, and field engineers) Handle 1st and 2nd line support via Service Desk Perform daily monitoring of systems and integrations Analyze, troubleshoot, and resolve incidents Manage local IT suppliers and stakeholders Ensure clear and professional end-user communication Infrastructure & Administration System administration across Windows-based environments Contribute to stable and redundant IT solutions Implement and test changes and improvements Support infrastructure-related development and optimization Development & Improvement Drive smaller local infrastructure projects Document solutions, procedures, and environments Identify and implement improvements in IT processes Participate in collaboration with European IT teams Team Collaboration Act as a key member of the Nordic IT Operations team Support Service Desk across regions when needed Collaborate with Application Operations and Information Solutions teams Key Competencies Strong experience with Microsoft Active Directory & Entra ID Solid knowledge of Windows 10/11 and Windows Server (2019/2022/2025) Experience with Microsoft Teams and Intune Basic understanding of Exchange Experience with VMware environments Knowledge of Windows-based networks Experience troubleshooting 1st & 2nd line issues Familiarity with ITIL processes (incident, problem, service requests) Experience working with modern Service Desk tools Requirements Minimum 3+ years of experience in IT infrastructure within a global environment Experience working in centralized/hosted IT environments Fluent in English (spoken and written) Willingness to travel within the Nordic region (including Norway) Personal Profile We are looking for a consultant who is: Self-driven and proactive Analytical and solution-oriented Structured and organized Service-minded with strong communication skills Flexible and hands-on Comfortable working both independently and in teams Location & Assignment Details Location Gothenburg (onsite + regional support) Start 3 August 2026 End 3 February 2027 Extent Full-time (40h/week) Travel Occasional travel to Oslo and other regional sites Other Relevant Information Try & Hire opportunity This is a long-term consulting assignment with a global industrial client, where you initially join as a consultant with the possibility to transition into a permanent role. What We Offer A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects Competitive compensation and comprehensive benefits package A supportive culture that fosters continuous learning, growth, and professional development Flexible hybrid working model for an optimal work-life balance 25 days of annual leave to recharge and relax An annual wellness allowance of 3,500 SEK to support your health and wellbeing