Injury Management Advisor

Job description

Location: Perth-based, with regular travel to operational sites Roster: 5:2 Employment Type: Permanent, Full-time About the Role We are seeking an experienced Injury Management Advisor to lead injury management, workers' compensation and return-to-work activities across Fenix operations. Based in Perth with regular site engagement, this role will manage workplace injuries from initial notification through recovery and claim closure, working closely with injured workers, operational leaders, medical practitioners, insurers and rehabilitation providers. Beyond case management, the role has a strong focus on early intervention and injury prevention. You will use injury trends and operational insights to identify opportunities to prevent recurrence, improve workforce health and wellbeing, and strengthen the capability of leaders to effectively manage injured workers. This is a hands-on role suited to someone who can balance compassionate employee support with practical operational outcomes and effective claims management. Key Responsibilities Injury Management & Return to Work Manage workplace injuries and workers' compensation claims from initial notification through to recovery and claim closure. Coordinate early intervention to support timely treatment and minimise the impact of workplace injuries. Act as a key point of contact for injured workers, leaders, insurers, medical practitioners and rehabilitation providers. Develop, implement and monitor suitable duties and return-to-work programs in consultation with injured workers, treating practitioners and operational leaders. Coordinate and participate in medical reviews and case conferences where required. Work with supervisors and superintendents to identify meaningful and sustainable suitable duties. Monitor worker recovery and escalate complex or prolonged cases where additional intervention is required. Maintain accurate injury, claims and return-to-work records in accordance with legislative and company requirements. Workers' Compensation & Claims Management Coordinate workers' compensation claims in accordance with Western Australian legislative requirements. Liaise with insurers and claims managers to ensure claims progress effectively and appropriate strategies are implemented. Monitor claim performance, treatment pathways, rehabilitation outcomes and costs. Support the management of complex, prolonged and higher-risk claims. Provide leaders with practical advice regarding workers' compensation, injury management and return-to-work obligations. Maintain effective relationships with occupational physicians, GPs, physiotherapists, rehabilitation providers and other healthcare professionals. Operational & Site Support Work closely with site medics, supervisors, superintendents and managers to ensure early and consistent management of workplace injuries. Regularly visit operational sites to engage with injured workers and leaders and understand operational requirements. Support frontline leaders in managing injured workers and work restrictions in an operational environment. Liaise with contractor organisations and their injury management representatives to support consistent injury management outcomes across Fenix operations. Assist with assessing work activities and suitable duties to support safe and durable return-to-work outcomes. Injury Prevention, Health & Wellbeing Analyse injury and claims data to identify trends, recurring injury mechanisms and opportunities for prevention. Partner with operational and Health & Safety teams to develop practical injury prevention initiatives. Support initiatives addressing musculoskeletal injuries, manual handling, ergonomics, physical conditioning and other emerging workforce health risks. Develop and deliver health promotion, injury prevention and wellbeing initiatives across the business. Support psychological wellbeing and early intervention initiatives in partnership with relevant internal and external specialists. Develop practical resources, communications and awareness campaigns that support workforce health and injury prevention. Leadership, Coaching & Continuous Improvement Coach leaders in early intervention, injury management, suitable duties and return-to-work practices. Build leadership accountability for supporting worker recovery and achieving safe, sustainable return-to-work outcomes. Deliver training and awareness sessions to leaders and employees. Provide regular reporting on injuries, claims, costs, recovery progress and return-to-work performance. Identify opportunities to improve injury management systems, processes and provider performance. Contribute to broader Health & Safety initiatives and continuous improvement activities. Skills & Experience To be successful in this role, you will ideally have: Demonstrated experience in workplace injury management, rehabilitation or workers' compensation, preferably within mining, resources, construction, transport or heavy industry. Strong working knowledge of Western Australian workers' compensation and injury management requirements. Experience managing workplace injuries and workers' compensation claims from initial notification through to return to work and closure. Demonstrated experience developing and managing suitable duties and return-to-work programs. Experience working with medical practitioners, insurers, rehabilitation providers and operational leaders. The ability to manage complex cases and coordinate multiple stakeholders toward practical recovery outcomes. Strong interpersonal, communication and influencing skills. Experience coaching frontline and senior leaders. Strong organisational, record-keeping and case management capability. The ability to analyse injury and claims data and translate trends into practical prevention initiatives. A practical, solutions-focused approach and the ability to operate effectively in a fast-paced operational environment. Qualifications Essential or highly regarded: Return to Work Coordinator training recognised in Western Australia, or willingness to complete. Relevant experience in injury management, workers' compensation or workplace rehabilitation. Desirable: Tertiary qualification in Physiotherapy, Exercise Physiology, Occupational Therapy, Rehabilitation, Health Science or a related discipline. Certificate IV or Diploma in Work Health & Safety or Personal Injury Management. Mental Health First Aid training. Experience within the Western Australian mining or resources sector. What we offer: We recognise and reward the contribution of our people through: Competitive remuneration and performance-based bonuses Service recognition benefits Employee Share Plan Quality facilities, modern technology and industry-leading equipment Sound like you? Please click the apply button to submit your application and resume. Fenix Resources Ltd (ASX: FEX) is a fully integrated mining, logistics and port services business operating in Western Australia’s Mid-West. With a current production rate of over 4 million tonnes of iron ore per annum and a clear pathway to 10Mtpa, Fenix is building a long-term, sustainable operation. Fenix is growing at Weld Range following the securing of a 290Mt high-grade iron ore resource, underpinning its move toward 10Mtpa and driving expanded mining and logistics activity across the region. Supported by strong global partners and a fully integrated mine-to-port network, Fenix is entering a new phase of growth, backed by a clear production plan and pipeline of development projects.