Inside Sales

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales? Join **Richards Building Supply**, a family-owned and operated company with over 40 years of success! We’re looking for a driven **Inside Sales Representative** to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals in our **Wilmington, NC** location. ### Why Join Us? - **Stable Schedule:** Full-time, **Monday-Friday** with consistent hours based on branch operations—no unpredictable shifts or weekend work! - **Generous PTO:** 20 **PAID DAYS OFF** (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!). - **Competitive Pay & Bonuses:** Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses. - **Top-Tier Benefits:** - **Comprehensive Benefits:** Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match. - Additional voluntary benefits, including disability coverage and accident insurance. - **Career Growth:** We invest in your success—whether through training, promotions, or new opportunities. - **Family-Owned & Operated:** We treat our team like family and foster a supportive, team-driven environment. ### What You'll Do: - Act as a trusted advisor to customers, helping them find the right products for their projects. - Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued. - Collaborate with Outside Sales reps to drive sales and resolve customer needs. - Process orders, track inventory, and coordinate product transfers to meet customer demands. - Educate customers on promotions, new products, and industry trends to maximize sales opportunities. - Maintain accurate records, process payments, and ensure seamless order fulfillment. ### Qualifications: - 2-3 years of experience in a **customer-facing** role, preferably in sales, retail, or distribution. - Strong computer skills (Microsoft Office, CRM experience a plus!). - Ability to multitask in a fast-paced environment. - Industry knowledge is a **plus**—but we’re happy to train motivated candidates! - **Spanish-speaking skills are a strong advantage** but not required. - Willingness to travel overnight (up to 10%).