Inside Sales Clerk / Order Processing and Data Entry

Job description

Enter and maintain customer orders in the ERP system (K-Soft). Monitor order status and ensure timely delivery in coordination with logistics and production teams. Communicate with internal departments (sales, logistics, finance) to clarify order-related issues. Support the preparation of invoices, delivery notes, and other relevant documents. Maintain and update customer and product master data. Handle order changes, cancellations, and corrections in a timely and accurate manner. Ensure all data entries meet company standards for quality and accuracy. Provide general administrative and reporting support to the sales and management teams. Education / Experience: Completed commercial or administrative education, or equivalent work experience. At least 1–2 years of experience in order processing, data entry, or administrative support (preferably in an international environment). Skills and Competencies: Strong attention to detail and accuracy in data management. Excellent organizational and prioritization skills. Ability to work independently and as part of a team. Proactive and customer-oriented communication style. Languages: German: Minimum B2 level (required for daily communication and documentation). English: Minimum B1 level (required for daily communication and documentation). Computer Skills: Proficient in MS Office (Excel, Outlook, Word). Experience with ERP/CRM systems is an advantage.