Inside Sales / Customer Service

Job description

Location: Danville, Virginia Pay: $18.00–$19.00 per hour Schedule: Full-Time, Monday–Friday Max Tool is looking for a friendly, dependable, and motivated Inside Sales / Customer Service Representative to join our Danville, Virginia team! This position is a great fit for someone who enjoys working with customers, staying organized, and being part of a fast-paced, team-oriented environment. Responsibilities Assist customers by phone and email with orders, pricing, product availability, and general questions Enter and process customer orders accurately and efficiently Prepare quotes and follow up with customers as needed Work closely with outside sales representatives to support customer accounts Help resolve customer concerns and ensure a positive customer experience Maintain accurate customer and order information Communicate with vendors and internal departments regarding orders and product availability Perform general office and administrative duties as needed Qualifications Strong customer service and communication skills Friendly, professional, and dependable Comfortable working with computers and learning new systems Strong attention to detail and organizational skills Ability to multitask and work in a fast-paced environment Previous customer service, inside sales, or office experience preferred Industrial supply or tooling experience is a plus, but not required What We Offer $18.00–$19.00 per hour , based on experience Full-time, Monday–Friday schedule Health, dental, and vision insurance Paid time off 401(k) Company-paid life insurance Supportive, team-oriented work environment Opportunity to grow with a growing company If you are dependable, customer-focused, and ready to join a great team, we would love to hear from you! Apply today to join the Max Tool team in Danville, Virginia!