Inside Sales Desk Lead

Job description

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you Your Mission Lead the day-to-day performance of Teya’s inbound sales team by designing and executing effective sales strategies, supported by structured coaching, strong operating routines and disciplined pipeline management to improve conversion, productivity, sales quality and customer experience. You will work closely with marketing, product, and operations to build a high-performing team, optimise sales processes, and drive sustainable revenue growth. Key Responsibilities - Design and execute inbound sales strategies that support Teya’s business goals and deliver revenue growth. - Drive lead conversion through effective sales approaches, strong funnel management, and close alignment with marketing campaigns. - Build, document, and continuously improve scalable sales processes to increase efficiency, consistency, speed, and conversion rates. - Manage and maintain the sales pipeline in the CRM, ensuring full visibility, accurate tracking, and strong sales discipline. - Use CRM data, analytics, and performance insights to monitor results, identify automation and AI-enabled improvements across lead routing, follow-ups, call quality assurance, reporting, coaching and pipeline management - Collaborate cross-functionally with marketing, product, and operations to ensure aligned messaging, smooth lead flows, and effective market engagement. - Provide customer and market feedback to product teams to help shape product improvements and roadmap decisions. - Hire, onboard, and develop a high-performing inbound sales team in line with hiring plans, budget, and Teya’s culture. - Coach and mentor team members through data-driven feedback, clear expectations, and ongoing development support. - Foster strong collaboration within the team and across departments, creating alignment around shared goals. - Ensure excellent brand representation in every customer interaction, maintaining Teya’s standards, values, and customer-first approach. - Maintain compliance with company policies and industry best practices. Your Story - Proven experience in inbound sales, sales optimisation, and funnel performance improvement. - At least 1 year of people leadership experience, with the ability to manage, coach, and inspire a sales team. - Strong analytical and data-driven mindset, with the ability to translate insights into action. - Excellent communication and negotiation skills. - Experience building, managing, and improving sales processes and team performance. - Strong working knowledge of CRM systems such as Salesforce or HubSpot. - Ability to take ownership, solve problems proactively, and operate with accountability. - Customer-centric approach, with strong empathy, active listening, and a focus on delivering a seamless customer experience. - Comfortable working cross-functionally with marketing, product, and operations teams. - Interest in technology and confidence in using digital tools to improve sales effectiveness. - Fluency in English and Hungarian. The Perks - Competitive salary - Szép Card - AYCM Sporting Pass - Private health insurance - 3 extra mental health days yearly - 5 therapy or coaching session per year - Monthly Travel Pass - Office snacks every day - Friendly, comfortable, and informal office environment in the heart of Buda - Team events & activities in and outside the office Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.