Inside Sales & Distribution Specialist

Job description

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection. With customers in more than 100 countries, the company achieved 2 billion CHF in 2025 sales. Headquartered in Basel (Switzerland), Arxada employs 3,100 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success. Inside Sales & Distribution As an Inside Sales & Distribution Specialist , you will play a vital role in driving commercial growth and delivering exceptional customer experiences within our Wood Protection business. Supporting our Anti-Sapstain and Wood Protection product portfolio, you will collaborate closely with customers, distributors, supply chain partners and internal stakeholders to ensure seamless execution of sales activities and distribution operations across the Eastern United States . This is an exciting opportunity to join a team that values collaboration, customer focus and operational excellence. You will help strengthen customer relationships, identify growth opportunities and contribute to the continued success of one of Arxada's key market segments. By combining commercial acumen with a proactive, solution-oriented mindset, you will help customers protect valuable wood assets while supporting sustainable business growth. This is a fully remote position supporting customers and distribution partners throughout the Eastern U.S. territory. The role requires up to 20-30% travel to support distributors, customers, field trials, business development activities, and industry events Essential Job Functions: Manage sales activities for assigned customers and distribution partners across the Anti-Sap stain and Wood Protection portfolio. Serve as a primary point of contact for customer inquiries, quotations, order management and product availability. Develop strong relationships with distributors and customers to support retention, growth and market expansion. Coordinate closely with supply chain, logistics and customer service teams to ensure on-time product delivery and resolution of customer issues. Identify sales opportunities through account analysis, customer engagement and market intelligence. Support pricing, forecasting and demand planning activities to optimize commercial performance. Maintain accurate customer and sales information within CRM and business systems. Contribute to continuous improvement initiatives that enhance customer satisfaction and operational efficiency. Qualifications & Experience: Bachelor's degree in Business, Marketing, Supply Chain, Chemistry or a related field, or equivalent relevant experience. Minimum 3 years of experience in inside sales, customer service, distribution management or commercial operations within a B2B environment. Experience working with distributors and customers in specialty chemicals, industrial products, wood protection or related markets is preferred. Ability and willingness to travel up to 20-30% throughout the Eastern United States to support customer relationships, distributor engagement, field trials, and industry events. Strong communication, relationship-building and problem-solving skills. Proven ability to manage multiple priorities and deliver results in a fast-paced environment. Proficiency in CRM platforms and Microsoft Office applications. Demonstrated commitment to teamwork, accountability and customer success. Compensation & Benefits The expected salary range for this role is $78,497 to $101,714 , but specific employee compensation may vary depending on factors including experience, education, training, licensure, certification, location and other job-related, non-discriminatory factors permitted by law. This role is also eligible to earn a short-term incentive bonus and the following benefits: 401(k) plan, medical, dental, vision, life, and disability insurance, paid time off, paid holidays and paid sick leave. Arxada has world class offering in two distinct areas: Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection. Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications. Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law. US08