Inside Sales Lead & Tender Specialist

Job description

TOMRA Collection is continuing to grow our Shared Service Centre in Belgrade, creating an international hub that supports our markets across Europe. The SSC already brings together operational, technical and customer-focused expertise, supporting markets as they launch and scale. We’re now looking for an Inside Sales Lead & Tender Specialist to help establish and lead a new Inside Sales capability supporting our UK business. This is not a traditional desk-based sales management role. You’ll have the opportunity to build and develop a team while remaining hands-on with customers , helping us create an effective and scalable way of reaching and supporting UK retailers. What you’ll do You’ll take ownership of the day-to-day Inside Sales operation in Belgrade, combining people leadership, customer engagement, pipeline management and tender coordination . Your responsibilities will include: Build and lead the Inside Sales team , setting clear priorities, coaching colleagues and creating strong ways of working. Stay close to customers , personally managing selected opportunities, discovery calls, online meetings and product demonstrations. Develop the sales pipeline , ensuring leads and opportunities are actively progressed and followed up through the CRM. Create a strong online sales approach , helping the team turn customer needs into engaging, relevant demonstrations and commercial conversations. Coordinate tenders and larger proposals , bringing together input from Sales, Finance, Technical, Operations, Legal, Marketing and other stakeholders. Partner closely with the UK Sales team , ensuring opportunities are handed over smoothly when more complex or field-based engagement is required. Improve how we work , developing repeatable processes, content and tools as the team grows. If you enjoy building teams, developing people and winning business , and like the idea of helping create something rather than simply inheriting an established setup, we’d love to hear from you. What we’re looking for You might currently be working in Inside Sales, Business Development, Account Management or another B2B commercial environment and be ready to take on broader responsibility. We’d particularly like to hear from you if you bring: 4+ years' experience in B2B Sales, Inside Sales, Business Development or Account Management. Experience leading, coaching or mentoring sales colleagues. A hands-on approach and the confidence to speak directly with customers. Experience managing sales opportunities and pipelines through a CRM system . Confidence running online customer meetings, presentations or demonstrations. Experience preparing or coordinating commercial proposals. Strong written and spoken English . Good organisation and an ability to manage several priorities and stakeholders at once. Experience with UK customers, technical products, equipment, automation, retail solutions or tender/RFP processes would be particularly useful, but isn't essential. Experience with UPSales, Dynamics 365 or similar business systems would also be an advantage. Join a company that combines purpose with innovation where your work has real impact, and your ideas help shape a better future. Learn more about life at TOMRA ! What do you get from joining TOMRA? At TOMRA, you will find more than just a role: The opportunity to drive visible, business‑critical internal improvements A stable position in a global, sustainability‑driven company An international working environment with strong collaboration across Europe Competitive salary and benefits aligned with the Serbian market Opportunities for professional development and internal growth A supportive culture built on responsibility, trust, and continuous improvement A unique chance to be a critical part of taking business growth to the next level Work in a collaborative and innovative environment. Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest. TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides solutions that enable the circular economy with advanced collection and sorting systems, and food processing by employing sensor-based sorting and grading technology. At TOMRA, we value and encourage innovation , passion and responsibility in everything we do. The TOMRA Group employs over 5,000 people globally and is listed on the Oslo Stock Exchange (OSE: TOM). TOMRA was named Norway’s Most Innovative Business in 2023 & 2025. TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world's first reverse vending machine, we are now responsible for approximately 91,000 installations across more than 60 markets. By providing an effective and efficient way of collecting, sorting and processing containers, TOMRA's reverse vending systems make it easy for consumers to recycle and contribute to a more sustainable planet. The Shared Service Center (SSC) in Serbia serves as a strategic enabler for TOMRA Collection Europe, providing a strong operational backbone to support scalable growth across markets. By centralizing key services such as remote monitoring, first‑line support, and service coordination, and leveraging Serbia’s strong talent pool and English proficiency, the SSC improves consistency, efficiency, and execution across Europe.