Inside Sales Learning & Development Manager

Job description

Accountabilities: Develop and execute a comprehensive learning strategy for inside sales teams, focusing on virtual engagement, phone-based selling, digital communication, and customer interactions. Design and facilitate training programs covering selling skills, product knowledge, clinical concepts, business acumen, objection handling, call planning, account penetration, and opportunity identification. Build scalable onboarding programs for new hires while creating continuous development opportunities for experienced sales professionals. Deliver engaging virtual and in-person learning experiences grounded in adult learning principles and designed to accelerate time-to-productivity. Partner with Sales Leadership to identify performance gaps and align learning programs with revenue objectives, growth priorities, and strategic initiatives. Collaborate with Marketing, Medical, Market Access, HR, and other stakeholders to ensure training reflects current product messaging, positioning, clinical information, and market dynamics. Support product launches, new indications, national and regional sales meetings, and other strategic initiatives through targeted learning experiences. Serve as the subject matter expert for inside sales excellence and develop compliant, high-quality training materials with internal teams and external partners. Manage the training content lifecycle, including updates, approvals, maintenance, and continuous optimization. Apply the ADDIE instructional design model and establish learning objectives and performance metrics tied to measurable business outcomes. Evaluate training effectiveness through assessments, learning data, time-to-performance, behavioral observations, field performance, and business reviews, adjusting programs based on results. Lead cross-functional initiatives within a matrixed organization, influencing stakeholders and managing projects without direct authority. Introduce modern learning technologies, eLearning, and digital tools to improve engagement, scalability, and learning effectiveness. Stay current on inside sales methodologies, technologies, and best practices to continuously evolve learning approaches. Requirements: Bachelor’s degree in a relevant field and professional experience in Learning & Development, sales training, or a related discipline. Approximately 2–3 years of experience in inside sales, sales training, or Learning & Development, preferably within healthcare, medical devices, or a related industry. Demonstrated success supporting virtual or inside sales environments, with a strong understanding of phone-based selling, digital engagement, and consultative sales techniques. Experience designing eLearning programs and using modern learning technologies. Strong knowledge of adult learning principles, instructional design, and training facilitation. Proven ability to facilitate compelling training sessions in both virtual and in-person settings. Strong project management skills, with the ability to manage multiple priorities, stakeholders, and initiatives simultaneously. Familiarity with CRM and inside sales platforms, including phone systems and virtual engagement tools. Ability to quickly understand complex healthcare products, clinical concepts, and disease-state information and translate them into practical learning content. Strong strategic thinking, analytical, communication, presentation, storytelling, and stakeholder-management skills. Ability to collaborate and influence effectively within a matrixed organization without relying on direct authority. Data-driven mindset with the ability to measure learning effectiveness and connect training outcomes to business performance. Adaptability, continuous-improvement mindset, and strong organizational skills. Ability to maintain a dedicated, distraction-free workspace for remote work and facilitate extended training sessions. Willingness and ability to travel approximately 30–50% for corporate meetings, training sessions, and industry events. Benefits: Competitive total compensation package. Medical coverage and comprehensive healthcare benefits. 401(k) retirement benefits. Parental leave. Fertility-related benefits. Paid time off, including vacation, personal, sick time, and holidays. Remote work environment within the United States. Opportunities for professional development and continuous learning. Collaborative, mission-driven environment focused on healthcare and meaningful customer outcomes. Equal opportunity workplace committed to diversity, inclusion, and accessibility. Travel opportunities for corporate meetings, training programs, and industry events. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Inside Sales Learning & Development Manager based in the United States. This role is responsible for elevating the capabilities and performance of inside sales teams across multiple healthcare-focused business areas.You will design and deliver learning strategies that strengthen selling skills, product knowledge, clinical understanding, and business acumen.The position combines instructional design, facilitation, strategic planning, and performance analysis in a highly collaborative environment.You will partner closely with Sales, Marketing, Medical Affairs, HR, and other stakeholders to connect learning initiatives with business priorities.The role offers the opportunity to shape scalable onboarding, virtual selling capabilities, product-launch readiness, and ongoing professional development.As a key learning leader, you will use data, modern learning technologies, and adult-learning principles to demonstrate measurable business impact.This is a remote position with significant travel and the opportunity to influence sales effectiveness across a growing healthcare organization.