Inside Sales Representative

Job description

Enter Fence orders and make any changes to order for entry on mills, including requesting new part numbers Prepare and process quotes Contact Fence customers to obtain orders for upcoming rollings Contact potential fence sale leads Expedite fence orders and advise customer of product availability or alternative products and delivery schedules Work with the product manager and outside sales team as necessary in fulfilling customer requirements as well as providing market and competitive intelligence from customers Work with shipping and traffic departments by providing customer releases and information to schedule timely shipments Resolve problems that arise on orders and shipments Assists management with other special projects as required and provide back-up for other customer service representatives Minimum Associate’s Degree or equivalent 3 - 5 years of customer service / inside sales experience, preference is experience in steel tubing manufacturing industry Excellent communication skills (both verbal and written) and leadership ability Excellent mathematical aptitude and organizational skills Thorough knowledge of Microsoft Office including Excel, Word and Outlook Experience in SAP is a plus Ability to make sound decisions in a fast-paced environment Zekelman Industries, Inc. (formerly JMC Steel Group) includes the operating divisions of Atlas Tube, EnergeX, Picoma and Wheatland Tube. We are the largest independent manufacturer of hollow structural sections (HSS) and steel pipe in North America and the top producer of electrical conduit and fittings in the United States. We deliver a broad range of pipe and tube solutions that build our customers' success. We produce more than 2.0 million tons of tubular products a year through our 15 Manufacturing facilities. With a thorough understanding of our customer's businesses and markets, we enable wholesalers, distributors, fabricators, original equipment manufacturers, contractors and design/build engineering companies throughout North America to manage inventory, reduce supply chain costs, and meet their customer's needs. Wheatland Tube, a division of Zekelman Industries, Inc., seeks an Inside Sales Representative – Fence Division based at our plant located in Chicago, IL . Reporting to the Customer Service Manager, the Inside Sales Rep will work with fence customers and our internal sales team, handling all aspects of customer service and inside sales from inquiry/quote to placement of order through shipment to customer. The successful candidate will coordinate efforts with Manufacturing, Quality, Shipping and Logistics to ensure customer satisfaction and market growth.