Inside Sales Representative

Job description

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Position Summary: The Inside Sales Representative (ISR) is responsible for engaging healthcare professionals (HCPs) through targeted telephone interactions to promote assigned client products, maximize sales potential, and achieve program and client objectives. This role focuses on developing and maintaining strong professional relationships with HCPs by providing accurate and impactful education on product features, benefits, safety profiles, and approved indications to ensure appropriate patient use. The ISR effectively utilizes approved promotional tools and resources and demonstrates a high level of expertise in product knowledge, program strategies, and customer engagement activities. Essential Duties and Responsibilities: Execute daily outbound sales activities, including telephone and virtual engagements, in alignment with defined performance expectations. Strategically manage and profile a targeted list of HCPs to maximize engagement and program impact. Develop and implement comprehensive business plans to meet or exceed territory and corporate performance targets. Communicate persuasively and professionally with customers using effective selling techniques, active listening, and negotiation skills while adhering to approved messaging and terminology. Maintain a deep understanding of the relevant disease state, product attributes, and program objectives. Demonstrate the ability to comprehend and communicate complex technical and medical terminology and maintain the required level of technical expertise, including knowledge of competitive products. Accurately document all customer interactions and follow-up actions in the client’s CRM system. Respond promptly and appropriately to customer inquiries and needs. Collaborate effectively with the sales leader, internal team members, and program consultants to ensure alignment and progress on key initiatives. Represent the client and program with professionalism, consistently creating a positive impression with both internal and external stakeholders. Prepare and submit reports and updates to management as required. Ensure full compliance with all applicable laws, regulations, company policies, codes of conduct, and data privacy standards. Actively participate in virtual team meetings, training sessions, and ongoing development opportunities. Education and Experience: Bachelor’s degree from an accredited institution. Pharmaceutical sales experience required. Track record of consistent sales success. Strong technical skills with digital meeting platforms and computer proficiency. Experience engaging assigned HCP targets to attain individual, territory, and company sales goals. Experience successfully working across multiple time zones. Knowledge of regulatory and compliance requirements. Highly effective at influencing HCPs at various levels virtually. Strong collaboration, communication, and interpersonal skills. Results-oriented, setting ambitious goals and taking proactive steps to achieve them. Displays a strategic approach to identifying and capitalizing on sales opportunities. Self-starter comfortable working successfully in a virtual sales environment. Trustworthy, with high integrity and a compliance mindset. Must successfully complete Amplity and client training and meet training expectations to proceed with servicing the client’s customers within the parameters of the program. EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence : We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion : We love what we do. Our energy inspires, engages, and motivates others. Innovation : Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity : We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration : We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.