Inside Sales Representative (m/f/d)

Job description

Manage incoming customer inquiries (email, phone, chat, digital platforms) and update information in the CRM system (SAP) Handle direct sales by phone of consumables, accessories, and webshop instruments (Snap, DMA 35, ViscoQC, etc.) Conduct targeted outbound prospecting calls based on defined campaigns, particularly in high-impact markets (MFI) Identify new business opportunities and qualify leads from the website, chat, and digital platforms Prepare and follow up on quotations in close cooperation with the field sales team Follow up on invitations (technical days, workshops, webinars, etc.) and manage resulting leads Collaborate with the field sales team to implement joint commercial activities and achieve targets Continuously train on Anton Paar products and measurement techniques to provide accurate and professional customer advice Occasionally participate in trade fairs Minimum Bachelor’s degree (Bac+2/3) in business, management, or sales Proven experience (minimum 5 years) in inside sales, B2B prospecting, or sales support Excellent written and verbal communication skills, strong customer focus, and persuasive ability Proficiency in CRM systems (SAP) and standard office tools Strong organizational skills, ability to work independently, and good prioritization Professional level of English preferred Your Personal Qualities Strong interest in prospecting and customer relationship management Proactive and results-oriented mindset Team player with adaptability and strong organizational skills Motivation to learn and grow in a demanding technological environment Workplace: Anton Paar France Headquarters – Les Ulis (91) Contract type: Permanent (CDI) Salary: Depending on profile and experience As an Inside Sales Representative (m/f/d), you play a key role in the commercial development of Anton Paar France. You are responsible for handling customer inquiries, selling products from the webshop portfolio, and actively prospecting new clients in targeted markets. Your strong communication skills, responsiveness, and attention to detail make you a vital link between our customers and the field sales team.