Inside Sales Representative - Waterworks (Cambridge, ON)

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros! Why You’ll Love Working Here Safety-focused and inclusive workplace culture Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1 Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1 Paid vacation, sick time, and paid birthday off Annual bonus and profit-sharing opportunities Employee discounts on leading plumbing, HVAC/R, and industrial products Education reimbursement and ongoing career development opportunities Employee referral programs and recognition initiatives Wolseley Waterworks (a division of Wolseley Canada) is a national leader in providing engineered waterworks products and services to the mining, heavy industrial, forestry, municipal water projects. The Opportunity As an Inside Sales Representative your responsibilities include supporting inbound inquiries & sales orders ensuring processing and delivery meets customers’ requirements. What will you do Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders. Responsible to accurately enter quotations and orders into the system. Responsible to ensure customers are provided with accurate pricing, inventory, and delivery information. Required to make sales calls to new and existing customers to maintain relationships and cultivate additional business. Responsible for preparing quotations and processing orders on behalf of outside sales staff. Responsible for responding to customers' requests and inquiries in a timely manner. Responsible for achieving sales targets and objectives as set by the manager. Required to understand customer needs and promote and upsell products. Assist customers at the counter and provide exceptional customer service in a dynamic branch environment. Support warehouse operations as required, including receiving, picking, packing, and inventory-related activities. Operate material handling equipment in a safe manner, including tow-motors/forklifts where certified. Utilize AS400 and other internal systems to process orders, track inventory, and support branch operations. Adhere to company safety policies and regulations. What will you bring Post-Secondary education in Business Administration, Civil Engineering Technology, or a related discipline is an asset. Previous inside sales, counter sales, or other sales-related experience preferred. Previous experience with engineered waterworks products and industry knowledge preferred. Strong understanding of waterworks products, applications, and customer requirements. Must be computer literate; experience with AS400 systems is considered a strong asset. Valid tow-motor/forklift certification is an asset. High level of commitment to exceptional customer service. Demonstrated initiative with the ability to work in a collaborative team-based environment. Highly organized with strong prioritization and multitasking skills. Fluency in both French and English would be an asset Existing Vacancy - Backfill Posting Range - $60,000 + 4% Bonus Our Commitment to You Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process. Ready to Shape the Future? Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada’s infrastructure. Please note: Wolseley uses AI-assisted tools to support applicant screening. Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role. Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits. This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.