Inside Sales Specialist

Job description

 Are you motivated by building relationships, solving problems, and helping customers find the right solutions? Join our award-winning company and culture as an [Inside Sales Specialist](https://www.youtube.com/watch?v=lEriTgs-eSs&feature=youtu.be) for our [US Cargo Control](https://www.uscargocontrol.com/) brand and play a key role in driving growth through customer-focused selling, business acumen, and strategic problem solving. *“If you are ready to work in an environment where you are allowed the freedom and responsibility to act like an owner, and have a passion for helping customers, you won't regret joining Clickstop!” – Tammy, Current Employee* **Clickstop is looking for top talent to join our inside sales team as an Inside Sales Specialist!****What does this mean?** - The way we do inside sales at Clickstop is different from what you may think about traditional inside sales. Make sure to ask us about it! - You are the primary owner of inbound customer calls and would collaborate daily with Customer Service and Business Development teams to holistically meet customer needs. - Taking the first step in an established growth path towards a Business Development Consultant role for interested and qualified Inside Sales employees. - Dedicating time to developing highly impactful skills and relationships as an Inside Sales Specialist is required before consideration of a change in role. - Gaining foundational skills and knowledge that you will utilize with our [US Cargo Control](https://www.uscargocontrol.com/) customers as their key resource. - Winning and losing as a team. As Employee Owners, when Clickstop wins, we win! - As a result of the team mentality at Clickstop, **we do not have a commission structure** in place for our sales roles. This is truly a team! **What you’ll be doing:** - Aligning with [Clickstop’s Core Values](https://clickstop.com/wp-content/uploads/2023/02/The-Clickstop-Code.pdf) to drive our culture and business forward. - Building strong customer relationships while identifying opportunities to grow business and create long-term value. - Delivering consultative, solution-oriented support that balances customer needs with business growth. - Completing daily responsibilities with accountability, integrity, and strong business awareness. - Identifying opportunities to improve customer outcomes, processes, and overall sales effectiveness. **Sales & Customer Support Responsibilities** - Build strong customer relationships through responsive, consultative communication across phone, email, and digital channels. - Identify customer needs, qualify opportunities, and recommend solutions that align with customer goals and business objectives. - Manage quotes, orders, follow-up, and issue resolution with accuracy, urgency, and strong attention to detail. - Partner cross-functionally to support seamless customer experiences while identifying opportunities to improve sales processes and customer outcomes. **Inside Sales Critical Skills** **1. Product, Market & Application Acumen** - Understand products, customer applications, and market needs to confidently recommend the right solutions. - Build product and industry expertise that strengthens customer trust and sales effectiveness. Enables: Better qualification, stronger solution fit, and increased customer confidence. **2. Diagnostic Questioning & Opportunity Clarification** - Ask thoughtful questions to uncover customer needs, challenges, and growth opportunities. - Clarify problems before recommending solutions and identify opportunities beyond the initial request. Enables: More effective sales conversations, stronger customer alignment, and higher-quality opportunities. **3. Relationship Building & Customer Influence** - Build trust through responsive, professional, and consultative communication. - Influence customer decisions by understanding priorities, providing value, and positioning solutions effectively. Enables: Stronger customer relationships, improved retention, and long-term business growth. **4. Ownership, Execution & Business Awareness** - Take ownership of customer opportunities from initial contact through follow-through and resolution. - Manage priorities effectively while balancing customer advocacy, profitability, and operational impact. Enables:Reliable execution, stronger collaboration, and profitable customer outcomes. **5. Adaptability & Continuous Improvement** - Adapt quickly to changing priorities, products, systems, and customer needs. - Identify opportunities to improve processes, customer experiences, and sales effectiveness. Enables:Greater agility, continuous improvement, and scalable business growth. **What we value in this role:** - Someone naturally wired to build relationships, solve problems, and create value for customers. - Strong communication and influencing skills with customers and internal teams. - Critical thinking skills with the ability to uncover opportunities, make sound decisions, and balance customer needs with business priorities. - Curiosity, adaptability, and a continuous improvement mindset. - Experience in, or working knowledge of, construction based materials or industry is a plus! - Commitment to high-quality work, accountability, and alignment with Clickstop’s Core Values. **What Clickstop provides:** - Comprehensive training program. - 4–6 weeks of learning about the company, products, processes, and people.(Onsite requirement during this initial training period for optimal results). Continued support as you build confidence and grow your impact. - A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.) - An entrepreneurial environment where opportunities are endless for those who seek them. - Meaningful collaboration opportunities across highly dynamic [Clickstop teams](https://clickstop.com/the-work-we-do/the-teams-behind-our-brands/). - Recognition for personal, team, and company accomplishments. - Competitive compensation and a [highly valued full-time benefits](https://clickstop.com/wp-content/uploads/2025/12/Benefits-Overview-Full-Time.pdf) package: - Health Insurance ($0 Premium option), Dental & Vision Insurance - Paid Holidays, Wellness, Volunteer, and Birthday PTO - Life and Disability Insurance - 401K Match - ESOP – After one full year of service and minimum hour requirement is met **This role is Hybrid with weekly onsite requirements in Urbana, IA.**For remote work, internet speeds of 20 mbps are required. To be considered for a remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina or Pennsylvania. Must be authorized to work in the United States. Employment is contingent upon the completion of a satisfactory background check. **Clickstop is an Equal Opportunity Employer.**