Insights Delivery Lead

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations. How does this role contribute to our collective success ? The Insights Delivery Lead is responsible for leading the delivery, evolution and operational excellence of AXIS' Insights capability. This role leads a team of Insights and Visualization Developers responsible for delivering and maintaining reporting, dashboards, self-service analytics solutions and business intelligence products across the organization. As AXIS continues its data and AI transformation journey, the role will also be responsible for evolving the team's capabilities beyond traditional reporting into modern Power Platform development, AI-enabled experiences and Microsoft Copilot Studio agent development. The role balances two equally important objectives: Ensuring the stability, quality and effectiveness of existing reporting and insights capabilities. Leading the modernization of the function to support future business needs, including AI-powered insights, automation, digital assistants and next-generation analytics experiences. Working in close partnership with Insights & Analytics Leads, Data Product teams, Data Engineering, AI teams and business stakeholders, the Insights Delivery Lead will ensure delivery remains aligned to strategic priorities while maintaining high standards of governance, quality, usability and operational performance. This is a leadership role requiring strong delivery expertise, people leadership and a passion for continuous learning and innovation. What will you do in this role? Lead the Insights Delivery Function Lead and develop a high-performing team of Insights and Visualization Developers. Create a culture focused on value, innovation, accountability and continuous improvement. Manage delivery capacity, resource allocation and prioritization across competing business demands. Develop talent, succession plans and career pathways within the Insights team. Foster collaboration across the broader Data & Analytics organization. Deliver Business-Aligned Insights Solutions Partner closely with Insights & Analytics Leads to deliver against business priorities and strategic objectives. Translate business requirements into high-quality reporting, dashboards, performance metrics and analytical solutions. Ensure delivery teams remain focused on solving business problems rather than simply producing reports. Evolve the Capability for the Future Lead the transformation of the Insights team from traditional BI delivery towards a broader analytics and digital solutions capability. Drive adoption of Power Platform technologies including Power Apps, Power Automate and emerging low-code solutions. Develop organizational capability in Microsoft Copilot Studio and AI-enabled agent development. Identify opportunities to leverage AI, automation and self-service capabilities to improve business outcomes. Maintain awareness of emerging technologies and determine how they can create value for AXIS. Balance Run and Change Responsibilities Ensure existing reporting, dashboards and insights products remain reliable, accurate and supported. Lead continuous improvement of current solutions while delivering future-focused capabilities. Ensure business-critical insights remain highly available and fit for purpose. Drive Delivery Excellence Establish and embed agile delivery practices across the Insights team. Improve delivery predictability, transparency and stakeholder engagement. Remove barriers to delivery and support effective decision making. Drive continuous improvement through retrospectives, lessons learned and performance measurement. Champion Governance, Quality and Standards Establish and maintain high standards for design, development and deployment. Drive consistency, reuse and standardization across the Insights estate. Partner with Data Governance, Quality and Architecture teams to ensure solutions are appropriately controlled and managed. Support D&A Transformation Act as a key contributor to the broader Data & Analytics transformation agenda. Ensure Insights delivery capabilities evolve in line with the target operating model. Work closely with D&A leadership to maintain focus on long-term strategic objectives. Success Measures Success in this role will be measured through: Delivery Performance Consistent delivery of high-quality insights solutions aligned to business priorities. Improved delivery predictability, stakeholder satisfaction and adoption. Operational Excellence High availability and reliability of reporting and insights services. Reduction in technical debt and support overhead. Capability Evolution Expansion of team capabilities into Power Platform development and Copilot Studio solutions. Increased use of automation and AI-enabled experiences across the organization. Team Development Strong employee engagement, retention and capability growth. Development of a modern, adaptable and future-ready Insights function. Transformation Outcomes Meaningful contribution to D&A transformation objectives. Delivery of modern capabilities that improve business decision-making and operational effectiveness. About you: We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals. What you need to have: Experience Significant experience leading business intelligence, reporting, visualization or analytics delivery teams. Proven experience managing large and complex delivery portfolios. Demonstrated success leading teams through organizational, technology and operating model change. Experience delivering solutions using Microsoft Power BI and modern data platforms. Experience working within agile delivery environments. Experience balancing operational support responsibilities alongside strategic transformation initiatives. Technical Knowledge Deep expertise in Power BI and enterprise reporting environments. Strong understanding of data visualization principles and user-centered design. Knowledge of Power Platform technologies including Power Apps and Power Automate. Understanding of Microsoft Copilot Studio and emerging AI-enabled business solutions. Familiarity with analytics, machine learning and data product concepts. Understanding of modern data architectures and cloud-based analytics platforms. Leadership Capabilities Exceptional people leadership and coaching skills. Ability to lead confidently through ambiguity and change. Strong strategic thinking combined with delivery execution focus. Ability to build trusted partnerships across business and technical teams. Passion for continuous learning and technology innovation. Ability to maintain long-term strategic focus while managing day-to-day delivery pressures. Role Factors: Be in the office 3 days per week What we offer: For this position, we currently expect to offer a base salary in the range of $175,000 - $200,000 USD (New York, NY), $110,000 - $130,000 CAD (Halifax, Nova Scotia) Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. Where this role is based in the United States of America, this role is Exempt for FLSA purposes. This posting is for an existing vacancy.