Insights Strategist

Job description

### **TL;DR** We’re hiring an Insights Strategist to help build the next generation of market research at Strella. You’ll work directly with insights and marketing leaders at some of the world’s most recognizable brands, turning AI-powered research into strategic recommendations that shape real business decisions. As an early member of our growing research services team, you’ll help define how AI and human expertise come together to transform the market research industry. ### **About Strella** Strella is reimagining market research with AI. Our platform conducts in-depth, AI-moderated interviews and transforms customer conversations into actionable insights in a fraction of the time of traditional research. We’re building a new model for market research that combines the speed and scale of AI with the strategic expertise of world-class researchers. Our mission is to make high-quality customer understanding faster, more accessible, and more impactful for every business. **Company Highlights** - **Explosive Growth:** We’ve more than quadrupled our annual recurring revenue over the past year, demonstrating strong demand for a fundamentally better way to conduct research. - **Enterprise Traction:** Trusted by leading brands including J.Crew, Chobani, DraftKings, and to uncover customer insights and inform critical business decisions. - **Strong Investor Backing:** Raised capital from Bessemer Venture Partners to accelerate our mission of transforming the market research industry. - **Massive Market Opportunity:** We’re bringing AI-native technology to a $100B+ global insights industry, replacing slow, expensive research processes with a faster, more scalable approach. - **Building the Future of Research:** We’re expanding beyond software into a new model of full-service insights, combining AI-powered research with expert-led strategy. You’ll be among the earliest hires helping shape this offering. ### **What You’ll Do** - **Own research engagements end-to-end:** Partner with customers to understand their business objectives, design research approaches, develop discussion guides, analyze findings, and deliver actionable recommendations. - **Turn research into strategic insights:** Synthesize qualitative and quantitative data into compelling narratives, executive-ready presentations, and recommendations that drive business decisions. - **Serve as a trusted strategic partner:** Work directly with insights, marketing, and product leaders to help them answer critical questions across brand strategy, product development, customer experience, and more. - **Leverage AI to transform research:** Use Strella’s AI-powered platform to deliver high-quality insights faster and more efficiently, experimenting with new ways to improve traditional research workflows. - **Build lasting customer relationships:** Develop a deep understanding of customers’ businesses, deliver exceptional research experiences, and identify opportunities to expand relationships. - **Help shape our research offering:** Develop repeatable methodologies, research frameworks, and deliverable templates as we scale our full-service insights business. - **Collaborate cross-functionally:** Partner with Sales, Customer Success, and Product to scope research opportunities, ensure successful delivery, and influence our product roadmap. ### **Who You Are** - **3–6+ years of experience** in market research, consumer insights, or a related field, ideally at a research agency or insights consultancy. - **Strong research foundation:** Experienced in qualitative research methodologies, with an understanding of quantitative approaches and when to apply each. - **Strategic thinker:** Able to go beyond reporting findings to uncover the “so what” and translate insights into clear business recommendations. - **Compelling storyteller:** Skilled at building presentations and communicating complex findings in a way that resonates with senior stakeholders. - **Client-facing experience:** Comfortable leading customer conversations, managing projects, and building relationships with research and business leaders. - **Highly analytical and detail-oriented:** Able to identify patterns across large volumes of information without losing sight of the bigger picture. - **AI-curious and adaptable:** Excited to rethink traditional research workflows and experiment with emerging AI tools. - **Builder mentality:** Thrives in a fast-paced startup environment, takes ownership, and is excited to help shape a new function from the ground up. ### **Why Strella?** - **Help redefine market research:** Join a fast-growing company transforming how businesses understand their customers through AI. - **Build something from the ground up:** Play a foundational role in developing Strella’s full-service research offering, with meaningful ownership over how we deliver insights. - **Work with leading brands:** Help some of the world’s most innovative companies make important business decisions. - **Combine research expertise with cutting-edge technology:** Use AI to spend less time on manual research tasks and more time on strategic thinking and storytelling. - **High-impact role:** Work closely with the founders and cross-functional leadership, with opportunities to grow as the company scales. - **Competitive compensation:** Salary, equity, and benefits.