Insite and Offsite Banquet Server - Four Seasons Milan

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa. About the role: We currently have an opportunity for a talented Insite and Offsite Banquet Server, to join our iconic hotel, Four Seasons Milano in Italy! What you will do: Reporting into the F&B Outlet Manager, you will be responsible for ensuring exceptional service and attention to our guests. Responsibilities will include describing the selection of food and beverage menu items to our guests by offering interesting and vivid descriptions of each item’s origin, taste and preparation methods, communicating guest orders including any special needs to requests to the kitchen, coordinating food timings, anticipating guest needs, ascertaining satisfaction and offering suggestions, closing guest checks, being highly visible in the operation, and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests. What you bring: Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably in the same position and international experience would be an asset. You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual whom shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests. What we offer: Annual gross basic salary of 24.300,00€ and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms Meals available at our Employee Restaurant Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year Employee Recognition Programs Opportunities to build a successful career with global potential Schedule & Hours: This position is based at the Four Seasons Milan or other locations communicated by the employer based on the needs of the events in Milan. We will offer a fixed term contract. This job includes flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy and have fluency in English and Italian.