Inspection Co-ordinator

Job description

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability. SGS’s Industries and Environment services help businesses ensure safety, sustainability, and compliance through testing, inspection, certification, and consulting—supporting sectors from manufacturing to infrastructure and environmental management. Job Description Job Title: Inspection Co-ordinator Job Type: Permanent Location: Oldbury Hours: Monday – Thursday 8.30 – 4:30pm, Friday 8.30 – 4Pm (inc 1 day WFH) Step into a vital role where your organisation and coordination skills keep everything running smoothly. As our Inspection Co‑ordinator, you’ll be the first point of contact for commercial inspection requests—making sure every enquiry is handled efficiently, accurately, and in line with contractual requirements. You’ll allocate each job to the right, competent Inspector from our pool, track progress from start to finish, and ensure all key information is captured within our business systems. Manage client inspection enquiries end‑to‑end: assess requirements, minimise risk, prepare accurate quotations, create job files, and ensure all documentation is ready for Inspectors. Allocate the most suitable and competent Inspector (or source additional resources) to deliver high‑quality service, while monitoring performance, reviewing reports, issuing certificates, and raising non‑conformities where needed. Maintain compliance with all protocols: ensure correct terms, disclaimers, purchase orders, timesheet approvals, affiliate invoices, health & safety processes, and accurate system records. Oversee financial accuracy by ensuring timely invoicing, correct formatting and charges, and proactive debt management to support business performance. Build strong client relationships by attending review meetings, supporting sales discussions, and contributing to business system improvements and general administrative duties. Qualifications Essential GCSE or equivalent in Maths/English (grades A* to C) Desirable Full Driving Licence for use in the UK Additional Information At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance related bonus (discretionary and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays An additional day off for your birthday Retailer Discounts Enhanced maternity/paternity and adoption pay Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Discounted Gym Membership SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly. Videos To Watch