Install Manager (Home Remodeling)

Job description

Job description: Position Overview We are looking for a driven project manager to join our fast-growing new construction installation team. In this pivotal role, you will be responsible for installation operations in the field, representing a trusted brand in home remodeling. You will oversee field operations for new construction installations in Miami—from installer coordination and project planning to quality control and customer satisfaction. We’re seeking a proactive, service-minded leader with strong critical thinking skills, able to assess challenges quickly, develop effective solutions, and make sound decisions in a fast-paced environment while managing multiple projects with confidence. What We Offer  Competitive hourly pay (based on experience)  Company vehicle and gas card  Company laptop or tablet and phone  Monthly performance incentives  Annual profit sharing  Company-matched 401(k)  Comprehensive benefits package including:  - Health, vision, dental, and life insurance  Career development and advancement opportunities  Hands-on training and mentoring Key Responsibilities Installer Development & Oversight  Oversee and manage all job-site activities during installations.  Maintain ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards. Project Coordination & Execution  With the aid of your inside Project Coordinator and Installation Manager, develop and maintain installation schedules in collaboration with sales reps, logistics, site superintendents, and installers.  Conduct pre-installation site visits to verify job readiness, confirm rough openings, and align with general contractors or superintendents.  Assist with on-site coordination on installation days to ensure quality execution and resolve field issues in real-time.  Provide communication to our builder customers, installers, and sales team regularly. Post-Installation Oversight  Conduct thorough post-installation inspections with site superintendents.  Coordinate rework or service requests and ensure final sign-offs are obtained from the site superintendent or homeowner.  Verify installation quality and approve subcontractor invoices based on performance and adherence to standards.  Perform warranty and punch list work as necessary. Accessory Management & Change Orders  Assist with delivery and installation of held accessories, verifying quality and approving related payments.  Manage change orders, working with contractors and reps to ensure proper billing and documentation. Qualifications  2+ years of new construction experience.  Prior hands-on installation experience in new construction is highly preferred.  Bachelor’s degree or equivalent management experience is a plus.  OSHA 30 and CPR certified.  Bilingual in English and Spanish is a plus.  Excellent communication, problem-solving, and organizational skills.  Basic computer skills, including knowledge of CRMs such as Salesforce. Physical Requirements  Ability to stand, walk, climb, kneel, and lift/move up to 100 lbs.  Requires regular use of hands, vision (close, distance, color, depth perception), and hearing.  Work includes physical tasks in varied weather and jobsite conditions. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person