Installation Site Specialist

COMPANY INFO About Us: With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpet and rugs. Our Mission: To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient. Our Heritage: Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs. STARK is a certified Great Place to Work® (June 2026– June 2027) — and that comes straight from our people. 85% of our employees say STARK is a great place to work, 28 points above the typical U.S. company. See our full certified profile and what our team says about working here: Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. STARK is seeking an Installation Site Specialist to support our installation operations by ensuring projects are properly evaluated, measured, planned, and documented prior to installation. This full-time position plays a critical role in identifying installation requirements early in the sales process to help reduce project delays, material shortages, rework, and installation-day issues. Job Summary: The Installation Site Specialist will serve as the technical liaison between Sales, customers, designers, contractors, and Installation Operations. This role is responsible for conducting site surveys, measuring installation areas, developing installation layouts, determining material requirements, assessing site conditions, and preparing complete technical installation packages to support accurate quoting and successful project execution. The ideal candidate will have strong carpet and flooring knowledge, excellent attention to detail, and the ability to identify and communicate potential installation challenges before work begins. Job Responsibilities: Conduct on-site surveys at residential and commercial project locations. Measure installation areas and document all relevant field dimensions. Create scaled sketches, layouts, and technical documentation for carpet and flooring projects. Develop installation layouts, including carpet direction, pattern orientation, and seam placement. Determine appropriate installation methods based on project and site conditions. Evaluate transitions, access requirements, substrate conditions, and overall installation feasibility. Perform material takeoffs and calculate required quantities, supplies, adhesives, and related materials. Assess site conditions that may impact installation quality, scheduling, labor, or safety. Identify substrate preparation requirements, access limitations, protection requirements, and other potential installation challenges. Meet with homeowners, designers, contractors, and other project stakeholders during site visits to discuss installation requirements and limitations. Gather and document project requirements, approvals, assumptions, and outstanding issues. Communicate site findings and technical requirements clearly to Sales and Installation Operations teams. Prepare and maintain complete technical installation packages, including measurements, layouts, photographs, and site observations. Identify potential installation risks early and escalate concerns that may affect project feasibility or customer expectations. Support continuous process improvement through consistent reporting and feedback. Job Requirements: Experience in flooring, carpet installation, construction, field operations, estimating, or project planning. Strong understanding of carpet and flooring installation methods. Ability to read and interpret floor plans, construction drawings, and project specifications. Proficiency in measuring spaces and performing material takeoffs. Strong organizational, communication, and problem-solving skills. Ability to work independently in the field and manage multiple projects simultaneously. Valid driver's license and willingness to travel to project sites. Experience with broadloom carpet installations preferred. Knowledge of seam planning, pattern matching, substrate preparation, and flooring materials preferred. Experience using digital measuring, drawing, or layout software preferred. Construction, installation, or project management background preferred. Benefits: Health Insurance Dental Insurance Vision Insurance Supplemental Benefits Welcome + Great Paid Time Off Policy 401(k) Match