Institutional Account Associate – Client Management & Analytics (Toronto)

Job description

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Description The Account Associate Group serves a unique and dynamic role that is based around the core responsibility of servicing PIMCO’s institutional clients. The individuals that make up this team work within the broader Account Management group to ensure delivery of the highest level of service to clients. The primary responsibility of the associates and analysts is to work alongside account managers as part of dedicated relationship teams, gathering, analyzing, and discussing economic and fixed income trends, evaluating portfolio structures and strategies, and delivering performance attribution analyses. In addition to traditional client management responsibilities, this role plays a key part in advancing the team's data, technology, and AI capabilities. The successful candidate will help identify, implement, and scale technology-enabled solutions that enhance client coverage, improve productivity, streamline workflows, and strengthen decision-making across the Canadian Institutional business. This is an opportunity for an analytically minded individual who combines a strong interest in financial markets and client service with a curiosity for innovation, technology, and process improvement. Location Toronto Key Relationships PIMCO Investment Professionals including other members of the Account Management Group, Product Managers and Associates, and Portfolio Managers and Trade Assistants Technology, Data, and Operations Teams Current and prospective clients Responsibilities The key responsibilities include, but are not limited to: Client Management Gather, analyze, and discuss market trends, economic developments, and portfolio positioning with colleagues and clients Analyze portfolio characteristics and performance within the context of broader investment themes Create customized client reports and respond to client and consultant inquiries Draft presentations, briefing materials, and client-facing content Analytics & Business Intelligence Assist in building scalable reporting and knowledge resources to improve team efficiency and decision-making Support the development and enhancement of analytical tools, dashboards, and reporting processes used by the Canadian Institutional team Leverage data to identify client trends, business opportunities, and workflow improvements Technology & AI Enablement Support the implementation and adoption of AI-enabled tools and technology solutions across the Canadian Institutional team Translate business needs into practical AI use cases, templates, workflows, and automation opportunities Participate in testing, refinement, and deployment of productivity-enhancing solutions such as meeting preparation tools, content generation, client intelligence, and reporting automation Gather user feedback and help drive continuous improvement across technology initiatives Promote best practices and contribute to building technology and AI fluency within the team Continuous Improvement & Coordination Identify opportunities to streamline workflows and enhance operational effectiveness Coordinate projects and initiatives involving multiple stakeholders across global teams Document processes, maintain best-practice resources, and support change management efforts Assist with training sessions and user enablement activities related to new tools, processes, and technology initiatives Position Requirements Bachelor’s degree (or minor) in Computer Science, Information Science, Data Science, or related field; or equivalent work experience with coding/technical skills 2 -6 years of relevant experience in financial services, asset management, investment banking, or a management consulting Strong interest in AI applications in financial services (hands-on experience a plus, not required). Knowledge of and interest in the financial markets, fixed income, and portfolio management techniques Proficient in Microsoft Excel (including VBA) and in coding/querying languages such as Python and SQL Comfortable writing, owning, and debugging code, with experience collaborating via GitHub and leveraging AI tools in development workflows Demonstrated ability to execute in a structured environment and manage multiple priorities Strong analytical and problem-solving skills; ability to translate complex ideas into practical outputs Effective communicator with the ability to work across stakeholders and levels High attention to detail and strong follow-through Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.