Instructional Designer

Job description

Waste Connections is looking for an Instructional Designer to join our team in The Woodlands, TX! In this role, you will partner with key operations leaders in the areas of safety, maintenance, post- collection and hauling on the development of learning and onboarding programs and tools to equip our front-line employees for success. You will work with business leaders to customize our learning content and approach to best serve the onboarding and training needs of our operating locations. What You’ll Do Develop and design engaging instructional materials, including eLearning courses, instructor-led (ILT) and VILT training content, and blended learning solutions. Work closely with subject matter experts in operational roles, stakeholders, training coordinators, and other team members to gather requirements, obtain feedback, assess needs, and refine learning solutions for our front-line employees. Ensure that training content is interactive and aligned with company culture, branding, and values. Create high‑quality content with tools like Canva, Articulate Storyline and Rise 360, Adobe Creative Suite, and Microsoft Suite. Test and troubleshoot content to ensure cross-platform compatibility and SCORM/xAPI/LMS compliance. Create methods to gather user and leader input to continuously improve training approaches and methods. Design blended learning programs combining online, self-directed, and on-the-job training experiences. Evaluate training effectiveness through assessments, feedback loops with business contacts and learners, and performance metrics. Manage the completion of multiple projects against expected project timelines. Organize course management and tracking via 360Learning LMS. Experience You Bring Minimum 3 years of experience designing, developing, and partnering with company leaders to drive learning through courses or instructional materials. Minimum 1 year of experience on a team providing customer training or support. Strong grasp of instructional design models, such as ADDIE, SAM, Bloom’s, adult learning theory, and learning experience design. Experience in learning operations, project management, and objective‑driven training development with strong communication skills. Bachelor’s degree in Instructional Design, Education, Learning Technologies, or related field (Master’s degree is a plus). Portfolio of past work or personal projects required. What’s In It for You: We also offer excellent family benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401K retirement, and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.