Insurance Billing Specialist

Job description

About Wisdom Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line. Coming from a fresh $21M Series A round of funding we are looking for exceptional candidates to help us build a category-defining company. Wisdom has employees across the US. About The Role Our Insurance Billing Specialists focus on keeping insurance billing moving by submitting claims, posting dental insurance payments, and working insurance aging reports for our customers. This work is at the heart of Wisdom’s service offerings, and is a large part of what allows us to provide outstanding services to the dental offices we serve. As an Insurance Billing Specialist, you’ll: - Prepare and submit dental insurance claims promptly and accurately, following up as necessary to ensure prompt payment and resolve any issues or discrepancies with insurance companies - Post insurance payments and adjustments to patient accounts, reconciling insurance payments with the PMS and investigating any discrepancies - Monitor and manage accounts receivable, ensuring timely collection of outstanding insurance balances and running regular reports on AR to identify trends and areas for improvement - Partner directly with offices and insurance companies, acting as their primary point of contact for any insurance-related inquiries and regularly communicating challenges and successes - Coordinate with dental offices to ensure accurate coding and documentation for all insurance claims Why Wisdom? - Work remotely alongside a fully remote team that knows how to get stuff done, without the pain and drama of in-office work. - Flexible hours - Support and inclusion no matter your background. Whether you’re a seasoned remote biller or you’re testing the waters for the first time, we’ll set you up with the tools, training, and community support you need to succeed at Wisdom. - A better experience for billers. We’re building tools and leveraging technology to save you time and let you focus on earning more, faster. We’d Love to Hear From You If You Have - At least 5 years of experience in dental insurance claim submission, claim posting, and AR management - Must have a minimum of 8 hours per week of availability during standard business hours (Monday–Friday, 8am–5pm CST) - Strong knowledge of dental insurance plans, procedures, and coding - Exceptional problem-solving skills and the ability to handle complex billing issues with care and a commitment to patient confidentiality and data security - Excellent communication, interpersonal, and follow-up skills - Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Google Workspaces Wisdom is an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.