Job Title: Intake & Scheduling CoordinatorLocation: Remote (South Africa)Employment Type: Full-TimeWorking Hours: US Hours (9am-5pm EST)Salary: South African Rand (ZAR)We are seeking a highly organized, people-oriented Intake & Scheduling Coordinator for an ABA company.This is a key front-facing role. You'll be one of the first people families interact with when seeking services for their child, guiding them through the intake process while also helping ensure our clients receive consistent, well-coordinated therapy schedulesWhat You'll Be Doing:Intake & Family Support· Working inbound leads daily and qualifying families for services· Conducting free consultations by phone (no Zoom or Teams required)· Managing intake paperwork and documentation through completion· Guiding families through the onboarding process and providing ongoing communication· Keeping our CRM pipeline updated to ensure timely follow-up and movement through the intake processScheduling & Client Coordination· Managing the scheduling phone line and responding to scheduling requests from families and staff· Building and maintaining client schedules based on family availability, staff availability, and clinical recommendations· Coordinating therapist assignments and schedule adjustments· Managing schedule changes due to staff call-outs, family cancellations, vacations, and other last-minute needs· Communicating schedule updates to families, RBTs, BCBAs, and leadership· Monitoring schedule consistency and helping maximize client access to services· Problem-solving scheduling conflicts and finding creative solutions to keep services running smoothly· Collaborating closely with Clinical and Operations teams to support staffing and scheduling needsReferral & Community Outreach· Building and maintaining relationships with pediatricians, diagnosticians, schools, and community referral sources· Supporting outreach efforts to increase referrals and community awareness of servicesRequirementsExperience in ABA, healthcare scheduling, staffing coordination, or client servicesStrong customer service and phone communication skillsExperience managing multiple calendars or schedules simultaneouslyAbility to handle confidential information professionallyExcellent attention to detail, follow-through, and time management skillsStrong communication skillsBenefitsComfortable working U.S. hoursRemote work from homeFraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Job Title: Intake & Scheduling Coordinator
Location: Remote (South Africa)
Employment Type: Full-Time
Working Hours: US Hours (9am-5pm EST)
Salary: South African Rand (ZAR)
We are seeking a highly organized, people-oriented Intake & Scheduling Coordinator for an ABA company.
This is a key front-facing role. You'll be one of the first people families interact with when seeking services for their child, guiding them through the intake process while also helping ensure our clients receive consistent, well-coordinated therapy schedules
What You'll Be Doing:
Intake & Family Support
· Working inbound leads daily and qualifying families for services
· Conducting free consultations by phone (no Zoom or Teams required)
· Managing intake paperwork and documentation through completion
· Guiding families through the onboarding process and providing ongoing communication
· Keeping our CRM pipeline updated to ensure timely follow-up and movement through the intake process
Scheduling & Client Coordination
· Managing the scheduling phone line and responding to scheduling requests from families and staff
· Building and maintaining client schedules based on family availability, staff availability, and clinical recommendations
· Coordinating therapist assignments and schedule adjustments
· Managing schedule changes due to staff call-outs, family cancellations, vacations, and other last-minute needs
· Communicating schedule updates to families, RBTs, BCBAs, and leadership
· Monitoring schedule consistency and helping maximize client access to services
· Problem-solving scheduling conflicts and finding creative solutions to keep services running smoothly
· Collaborating closely with Clinical and Operations teams to support staffing and scheduling needs
Referral & Community Outreach
· Building and maintaining relationships with pediatricians, diagnosticians, schools, and community referral sources
· Supporting outreach efforts to increase referrals and community awareness of services
Requirements
- Experience in ABA, healthcare scheduling, staffing coordination, or client services
- Strong customer service and phone communication skills
- Experience managing multiple calendars or schedules simultaneously
- Ability to handle confidential information professionally
- Excellent attention to detail, follow-through, and time management skills
- Strong communication skills
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results.Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs.Why Choose Us?✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements.✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency.✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team.✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business.✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals.Let’s Build Your Dream Team!Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.
At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results.
Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs.
Why Choose Us?
✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements.
✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency.
✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team.
✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business.
✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals.
Let’s Build Your Dream Team!
Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.
