Integrated Wellness Practitioner

Job description

As Integrated Wellness Practitioner, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities As Integrated Wellness Practitioner, I will assume full responsibility for the efficient operation in the following: Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering. Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices. Assist on reviewing services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices. Assist on the efficient operation of the spa. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests. Regularly meet with Director of Wellness /Spa Manager to plan next steps in spa operations and liaise with involved departments. Knowledge of all facilities and services offered by the spa including type of treatments and services available as well as their selling status, and benefits of all package’s plans, wellness plans and special promotions. Support and follow up to ensure Visiting Experts calendar is in place and assist to develop spa packages and programs and to adapt spa menu aligning it with company updates, local market and guests’ requirements. Market and promote IW to guests and focus to improve projected revenue targets and promotional initiatives to drive sales for products, programs and treatments. Provide consultation, specialized treatments and prescription of programs, medicines and products to the guests when required. What’s in it for you? At Six Senses, we believe in taking care of our hosts just as much as our guests. When you join our team, you'll enjoy a generous and thoughtfully designed benefits package, including: Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value. Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us. Global Career Development – Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world. Hotel & Dining Discounts – Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one. Complimentary Nights at Six Senses – Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!). Enhanced Family Leave – Generous and inclusive maternity, paternity, and adoption policies to support your family life. Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover. Holistic Wellbeing – Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul. Travel Season Ticket Loans – Helping you get to work in a more affordable and sustainable way. Medicash Plan – Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing. Community & Volunteering Opportunities – Make a difference through purpose-driven initiatives and give back to the causes you care about. Health Assured & Wisdom App – 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts. Qualifications To execute the position of Integrated Wellness Practitioner, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: High school diploma or equivalent and at least 3 years’ experience in a similar luxury spas and health clubs with proven references. Preferred candidate will have a degree or certification in one of the following: Allopathic Doctorate, Ayurveda Doctor/Physician, Physiotherapy, Fitness and Nutrition, Naturopathy, Homeopathy, Anatomy and Physiology and/or similar health related fields or have broad knowledge on anatomy and physiology and massage therapy. Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. Fluent in English; I understand that additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for an Integrated Wellness Practitioner at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.