Integration and Support Engineer

Job description

Essa posição é para atuar em regime presencial, em Contagem, Minas Gerais. Who will you be working with? You will be a part of the PTC Applications and Services team and collaborate with a multidisciplinary team of software engineers, rail domain experts, and system architects responsible for designing and delivering advanced rail traffic management and dispatching solutions. You will be the primary point of contact for the local teams focused on the integration and deployment of the Back Office Service and Mobile Device Manager, working in close partnership with the systems integration team, operations teams, customers, and other internal stakeholders to ensure smooth testing and deployment. How will you make a difference? In this role, you will act as the bridge between the software development team and the local operations and integration teams. You will be responsible for driving deployment, testing, and configuration of Wabtec’s back-office services. This role requires strong debugging, analytical, and communication skills. You will engage directly with local stakeholders to capture needs, validate functionality, and ensure product integration, while working closely with engineering and test teams to solve the inevitable complexities of product deployment. What do we want to know about you? Qualifications (minimum requirements) Bachelor’s degree in Engineering, Computer Science, or related technical field; Proven experience in Controls Engineering, Systems Integration, Product Integration, or similar roles in complex, software-based systems; Experience supporting software deployment, integration, testing, and configuration activities; Strong analytical and problem-solving skills, with the ability to translate complex technical scenarios into practical solutions; Excellent communication and stakeholder management skills; Fluent English. Bonus / Desirable (not mandatory) skills Understanding of railway operations and signaling systems; Experience with rail traffic management systems, dispatching platforms, or solutions such as Movement Planner, TMS, or similar; Experience working with cross-functional teams (engineering, operations, and testing) in agile or hybrid environments; Experience in safety-critical or mission-critical environments (e.g., rail, aviation, energy, or industrial systems); Familiarity with integration of OT (Operational Technology) and IT systems; Experience working directly with railway operators. What will your typical day look like? Coordinate deployment, integration, and configuration activities for Back Office Service and Mobile Device Manager solutions; Work closely with software engineering, systems integration, and testing teams to validate functionality and resolve issues; Serve as the primary technical liaison between development teams and local operational stakeholders; Support troubleshooting, root-cause analysis, and debugging activities during testing and deployment phases; Gather and document business and operational requirements from customers and end users; Ensure successful integration of software solutions into customer environments while maintaining project timelines and quality standards. Benefícios: Na Wabtec, pessoas estão em primeiro lugar. Por isso, cuidamos para que nossos funcionários se sintam valorizados e tenham as ferramentas necessárias para prosperar. Ao se juntar a nós, você terá acesso a uma série de benefícios pensados para promover seu bem-estar e desenvolvimento. Confira o que oferecemos para que você se sinta parte de uma empresa que apoia sua jornada profissional e pessoal: Assistência Médica extensível a dependentes (cônjuge e filhos) Assistência Odontológica extensível a dependentes (cônjuge e filhos) Participação nos lucros e resultados Previdência Privada Política de Alimentação de acordo com localidade Seguro de vida Programa de Assistência ao Empregado: orientação psicológica, jurídica, financeira e assistência social Headspace – aplicativo focado em saúde mental Cartão ou Cesta de Natal aos funcionários de acordo com localidade Presente de Natal para filhos de até 11 anos de idade Licença maternidade estendida Programa para Gestantes e Bebês Política de incentivo a idiomas Programas de Mentoria e acesso a plataforma de treinamento Wellhub Auxílio farmácia What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.