Integration Consultant

Job description

**Why project44?** At project44, **we believe in better.** We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our **Decision Intelligence Platform,** ***Movement*****,** we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. **AI at project44** We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. **Key Accountabilities:** - Facilitate standard project management methodology for all implementations, including, but not limited to: - Leading kick-off calls - remote sessions providing overview of project44 and outline of the implementation project to the customer. - Technical requirements review and deep dive analysis – review the customer setup, way of integrations between P44 and Customer systems: e.g. review APIs in detail,consulting with customer to provide best practices and most efficient set up of the APIs - Define and Provide input on test plans for SIT and UT – work with the customer to develop a comprehensive list of testing scenarios and use cases. - Training – remote training sessions tailored to the end user. - Weekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc. Weekly status to be logged within Salesforce - Post-implementation hypercare – ensure the implementation is a success, preparing clear Preproduction / production cutoff plan before transitioning the account to our customer success and support teams. - Lead technical project management activities for accounts during the implementation period by driving RAID as an example. - Create, update, and distribute documentation on standards and best practices for integration with project44. - Configure the project44 platform to enable customers to reduce time to value with project44 APIs. **Requirements & Preferred Skills** - Fluency in English is required; French, Spanish or German are nice to have. - 3-5 years of customer-facing experience in: - Customer integrations/implementations, or - Software systems delivery, or - Supply chain/logistics technology integrations (e.g. TMS: SAP LBN, OTM, Blue Yonder, EDI integration knowledge) - Experience working with Postman, Kibana, Salesforce, JIRA, Confluence, Github - SaaS, RTTV, Supply Chain and/or project management experience strongly - Experience with REST/SOAP API integrations - Ability to work autonomously as well as in a team setting. - Knowledge of writing technical documentation and understanding customer requirements and use cases. - Ability to run system data analyses for customers. - Ability to drive outcomes using indirect authority to meet critical goals. - Ability to proactively identify and communicate risks and opportunities. - Strong oral and written communication skills, people skills, and presentation skills• Responsible for multiple projects at once, with varying stages of implementation; must be highly organized with a strong sense of urgency to meet deadlines. - Some travel might be required based on business needs. **Work from office ask:** You are required to work from the Bengaluru office 5 days in a week. **Shift Time:** 5:00 pm - 2:00 am IST (with flexibility)