Integration Engineer

Job description

## **Company Introduction** WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. **About WorldStrides** WorldStrides is the largest educational travel organization in the United States. It started in 1964, when a social studies teacher named Phil Wendel took his class to Washington, D.C. and saw what one trip did for his students. Today we run travel and experiential learning programs for more than 530,000 students a year, K-12 groups, university study abroad, performing arts ensembles, sports teams, language immersion, and career exploration, with a global team of 1,500+ people. Behind every one of those programs is a system. Enrollment, payments, itineraries, traveler and safety data, school and university partnerships, and dozens of third-party platforms all have to exchange information correctly, on time, and securely. When a group of forty students boards a flight to another country, everything that got them there moved through an integration. That is the work this team owns. **About the role** We are growing our technology team in Mérida, and Integration Engineering is central to it. This is not a support desk or a ticket queue: you will design and build the integration layer that connects WorldStrides' enterprise systems, working directly with architects, product owners, and engineering teams in the U.S. from design through production support. Concretely, you'll be working on **Azure Integration Services**, Logic Apps, Functions, Service Bus, Event Grid, Event Hub, APIM, building REST and SOAP APIs, event-driven and message-based flows, secure authentication patterns, and Python-based automation, all shipped through Azure DevOps CI/CD. You will have real ownership of what you build, and your decisions on API design, resiliency, and observability will affect systems used by schools, families, and travelers around the world. If you want to do serious integration engineering from Mérida, in English, on a modern Azure stack, with a company whose product is people learning something they'll remember for the rest of their lives, this is the role. **Responsibilities:** - Design, develop, test, deploy, and support secure and scalable integrations across enterprise systems, third-party platforms, and internal applications. - Build and manage REST APIs using Azure API Management / APIM and related API lifecycle practices. - Develop and support message-based and event-driven integrations using queues, pub/sub patterns, asynchronous processing, and event streaming patterns. - Work hands-on with Azure Logic Apps, Azure Functions, Azure Service Bus, Event Grid, Event Hub, Azure Web Apps, Azure SQL, and Microsoft Entra ID. - Develop REST and SOAP APIs using JSON, XML, and common data transformation patterns. - Implement secure authentication and authorization patterns using OAuth 2.0, JWT, token-based authentication, certificates, mTLS, and related security standards. - Develop integration solutions, automation scripts, and internal tools using Python and Microsoft Azure services. - Follow integration best practices for API design, naming standards, error handling, retry logic, resiliency, monitoring, logging, alerting, and deployment. - Apply DevOps practices, including CI/CD pipelines, version control, automated deployments, and environment management. - Support release planning, technical dependencies, deployment coordination, and production readiness. - Monitor, troubleshoot, and support production integration environments using tools such as Dynatrace. - Partner with architects, product owners, business analysts, security teams, engineering teams, and business stakeholders. - Create and maintain technical documentation, API specifications, integration diagrams, support guides, and runbooks. - Participate in Agile delivery activities, including backlog refinement, sprint planning, estimation, demos, retrospectives, and production support reviews. - Ensure integration solutions meet security, audit, compliance, performance, and reliability expectations. **Qualifications:** - Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. - 4+ years of experience in integration technologies, API development, middleware, platform engineering, or software engineering with a strong focus on integrations. - Hands-on experience with Azure Integration Services. - Experience with Azure API Management / APIM for API publishing, security, governance, and lifecycle management. - Experience with Azure services such as Logic Apps, Function Apps, Service Bus, Event Grid, Event Hub, Azure SQL, Web Apps, and Microsoft Entra ID. - Proven experience designing, developing, and consuming REST and SOAP APIs. - Strong understanding of JSON, XML, data transformation, API contracts, and integration mapping. - Experience building and supporting message queues, pub/sub systems, and event-driven integration patterns. - Understanding of API security, including OAuth 2.0, JWT, token-based authentication, certificates, mTLS, and secure API communication. - Experience with Python development for integration solutions, automation, or internal tools. - Experience with Azure DevOps, Git, CI/CD pipelines, release management, and DevOps practices. - Experience monitoring and troubleshooting production systems, preferably using Dynatrace or similar observability tools. - Experience working in Agile delivery environments using tools such as Azure DevOps or Jira. - Strong communication skills with both technical and non-technical stakeholders. - Ability to work independently while collaborating closely with cross-functional teams. **Preferred Qualifications:** - Experience with MuleSoft Anypoint Platform is a plus, including exposure to API Manager, Runtime Manager, DataWeave, or MuleSoft-based integration workflows. - Experience with streaming or event platforms such as Kafka. - Experience working in banking, financial services, insurance, group benefits, payroll, or another regulated environment. - Experience integrating CRM, ERP, financial, payroll, customer-facing, or operational platforms. - Experience with infrastructure as code tools such as Terraform, Bicep, ARM templates, or similar. - Experience with centralized logging, alerting, dashboards, runbooks, and production support models. - Azure, MuleSoft, or security-related certifications are a plus. - Strong hands-on integration engineering skills. - Ability to design clean, scalable, secure, and maintainable integration solutions. - Strong analytical and troubleshooting skills. - Ability to understand complex systems and business processes. - Good understanding of API governance, DevOps, monitoring, and operational support. - Strong collaboration skills across product, architecture, engineering, security, and business teams. - Ownership mindset from design through production support. - Comfortable working in a fast-paced Agile environment. **Work Perks** - Fun & driven environment. - Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance. - +10% of gross salary as food stamps. - 1 paid volunteer day & 25 PTO\* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days. - Statutory Holidays by Mexican Federal Labor Law. - Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually. - Flexible work schedule providing on-site and hybrid opportunities. - Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council. - Fitness opportunities. - Employee Assistance Program (EAP) - Paid statutory parental leave. *WorldStrides, a global organization, is committed to**educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.* *As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.* *WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.*