Integration Manager Assistant

Job description

If you have a basic understanding of APIs and web integrations, enjoy working with data and troubleshooting technical issues, and are looking to grow your experience in a SaaS environment, we’d love to hear from you! We’re looking for an Integration Manager Assistant to join our team and support the day-to-day integration process. About Scaleo: Scaleo is a leading SaaS product that helps companies build, manage, and analyze their affiliate programs. Our platform is used by thousands of users globally, processing millions of requests daily. We serve clients in Europe, the UK, the US, Asia, and Australia. Our mission is to create a top-tier SaaS platform and become an industry leader. Recognized for our product quality and customer service, we have been awarded the “High Performer” status by G2 (Summer 2024). As an Integration Manager Assistant , you’ll work closely with the Integration Manager and help take care of routine integration tasks: integration health checks, event and data verification and reimports. Your Responsibilities: What you will take over in the first 1–3 months: Daily monitoring of data synchronization status in the CRM UI. Reimporting data when required to resolve synchronization issues. Setting up new client integrations and configuring client accounts in the CRM UI. Testing integrations before production release using Postman and the CRM UI. Verifying that incoming events and data mappings are configured correctly. Following up with clients to collect missing technical information required for integration. Assisting with testing after integration updates or platform releases. Optional: Guiding clients through the API integration process based on the integration documentation. Investigating and troubleshooting basic integration issues before escalating them to the development team. Bonus Skills: Ability to test APIs with Postman or curl, and read JSON payloads Experience reading server/access logs Proficiency in additional languages besides English and Ukrainian. What We Offer: A vibrant, product-driven team environment with ambitious goals and exciting achievements. Regular salary reviews, conducted once a year. Flexible, paid vacation and sick leave. Opportunities for professional development and learning, funded by the company. Team events and professionals you’d be thrilled to work with!