Integration Solutions Engineer

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Integration Solutions Engineer based in the United States.** This is a hands-on technical role at the intersection of solution architecture, integration engineering, and customer success. You’ll design and build integrations connecting a modern SaaS platform with customer ERPs, banks, APIs, and other business systems. You’ll translate complex business and accounting requirements into reliable, scalable technical solutions. Working directly with customers and cross-functional teams, you’ll own integration work from discovery and design through testing, deployment, and handoff. You’ll also help transform one-off implementations into standardized patterns, reusable frameworks, and more scalable integration capabilities. The environment is remote-first, fast-moving, and entrepreneurial, with significant room to influence how integrations are built and delivered. This is an opportunity to make a foundational impact within a growing technology company while solving meaningful problems for the CPG industry. ### Accountabilities - Design, build, test, deploy, and troubleshoot integrations between customer systems and the platform, including ERPs, banks, APIs, and other business applications, using Workato and comparable integration technologies. - Partner with Solution Architecture, Implementation, Product, and Engineering teams to translate approved business and accounting workflows into scalable technical integration designs. - Lead technical discovery around ERP capabilities, APIs, authentication, data availability, system limitations, and integration feasibility. - Work directly with customers to understand technical requirements, explain architecture and data flows, challenge assumptions, and recommend appropriate integration approaches. - Define data mappings, transformations, integration logic, synchronization schedules, and error-handling requirements for approved workflows. - Own the technical integration workstream from initial design and system connections through internal testing, customer UAT, production deployment, and technical handoff. - Create clear technical documentation, solution blueprints, mappings, dependencies, and integration specifications that enable effective collaboration across teams. - Develop expertise across ERP environments such as NetSuite, SAP, QuickBooks, Dynamics 365, and other systems commonly used by customers. - Monitor and support live integrations, troubleshoot transaction failures, investigate root causes, respond to ERP or API changes, and implement scalable fixes. - Identify recurring integration patterns, technical gaps, and opportunities to improve APIs, automation, and the underlying integration framework. - Partner with integration leadership and engineering teams to establish architecture standards, reusable patterns, and processes that reduce custom development and accelerate customer onboarding. - Help improve integration reliability, implementation speed, and scalability by turning successful one-off solutions into repeatable frameworks. - Provide technical guidance on complex edge cases where ERP capabilities, accounting workflows, or integration constraints affect the recommended customer solution. ## Requirements - 3+ years of experience designing or developing technical solutions for customer adoption, implementations, integrations, or a related discipline. - Hands-on experience with REST APIs, including authentication, requests and responses, pagination, error handling, and troubleshooting. - Strong understanding of relational databases, data models, data transformation, JSON, API payloads, and field mappings. - Practical knowledge of integration concepts such as scheduled polling, webhooks, retries, error handling, data integrity, monitoring, and synchronization. - Experience working with an iPaaS platform such as Workato, Boomi, MuleSoft, Celigo, or , or equivalent experience building software integrations directly. - Experience integrating ERP platforms such as NetSuite, SAP, QuickBooks, or Dynamics 365. - Ability to communicate effectively with both technical and non-technical stakeholders and translate business requirements into practical technical solutions. - Comfortable working directly with customers to gather requirements, explain technical tradeoffs, investigate issues, and recommend solutions. - Strong organizational, prioritization, and communication skills, with the ability to clearly identify needs, risks, dependencies, and next steps. - Ability to work independently in a fast-paced startup environment, demonstrate resourcefulness, and improve systems without extensive direction. - Strong documentation skills and an interest in turning lessons learned and custom solutions into reusable patterns and scalable processes. - Comfortable using AI tools such as Claude to improve development, research, troubleshooting, and documentation workflows. - Experience with accounting or financial workflows is valuable; familiarity with cash application, deduction management, trade promotion management, or CPG accounting is a plus. - A collaborative, ownership-oriented mindset and enthusiasm for making a foundational contribution within a growing Series B environment. ## Benefits - **Salary:** $100,000–$130,000 per year. - **Remote-first:** Fully remote work environment for U.S.-based employees, with flexibility to work productively without a commute. - **Home office support:** $200 monthly remote-work stipend, plus a home-office setup stipend upon hire. - **Healthcare:** Medical, dental, and vision coverage, with 100% of employee monthly premiums covered and 50% of dependent premiums covered. - **Retirement:** 401(k) with a 3% employer contribution. - **Flexible time off:** Flexible PTO designed to support sustainable performance and prevent burnout. - **Additional days off:** Most U.S. holidays falling on a Monday or Friday are converted into extended four-day weekends. - **Wellness:** $50 monthly wellness reimbursement. - **Meals:** $20 weekly meal stipend, with meals purchased also supporting Feeding America through meal donations. - **Culture:** A collaborative, remote-first environment centered on ownership, transparency, customer focus, urgency, empathy, and teamwork. - **Growth:** Opportunity to shape foundational integration practices, contribute to scalable technical systems, and grow alongside a fast-moving organization.